Implementation Consultant

Rolling Arrays Technologies; India; On-site; INR 1,800,000 - 3,200,000; Full time

Job summary

Rolling Arrays Technologies seeks a Senior Consultant to join our client onboarding team, focusing on SaaS product implementations with a strong HRIS emphasis. The role centers on pre-workshop analysis, preparedness, and team leadership, serving as a bridge between customer needs and internal teams.

You will lead workshops, gather and baseline requirements, and collaborate with internal teams for configuration and integration.

Qualifications

• Minimum 4 years of experience leading implementation projects.
• Experience in pre-workshop analysis, requirements documentation, configuration, and UAT.
• Finance domain knowledge with SAP FICO, S/4HANA, ECC, Concur or Ariba.
• Exposure to HR or Expense Management integrations is desirable.
• Strong communication and presentation skills with multi-stakeholder management.

Responsibilities

• Lead pre-workshop analysis and prepare documentation and reports.
• Facilitate workshops to gather requirements and baseline needs.
• Coordinate with internal teams for configuration and integration.
• Liaise with Product for feature prioritization based on client feedback.
• Oversee testing, training, and detailed user documentation.
• Provide go-live support and post-implementation hypercare.

Skills

Leadership

Pre-workshop analysis

Requirements gathering

Client communication

Solution design

Project collaboration

Education

Bachelor's degree

Tools

SAP FICO

S/4HANA

ECC

Concur

Ariba

Job description

Job Role

Senior Consultant

We are seeking a highly motivated Senior Consultant to join our client onboarding team, specializing in solutioning SaaS product implementations with a strong focus on HRIS or related functions. The ideal candidate will be adept at pre-workshop analysis, preparedness, team leadership and possess the ability to serve as a bridge between customer needs and our internal teams. This leadership role offers an opportunity for professional growth with the potential for expanded responsibilities, based on individual performance and mutual interest.

Job Scope

Pre-Workshop Analysis & Preparedness: Lead solution consulting to conduct thorough pre-workshop analysis to understand customer needs and concerns. Prepare documentation and analysis reports to ensure effective workshop outcomes. Host Workshop, Baseline Requirements: Facilitate workshops to gather comprehensive requirements from clients. Collaborate with internal teams to establish baseline requirements for the implementation. Solutionize Customer Needs & Concerns, Suggest Work-Arounds, Secure Workbook Sign-Off: Work closely with clients to understand their needs and concerns, providing innovative solutions. Propose and implement workarounds to address challenges. Ensure sign-off on the implementation workbook from stakeholders. Serve as Internal Customer for Configuration & Integration Team: Act as the internal customer for the configuration and integration teams, providing clear guidance on client requirements. Collaborate with technical teams to ensure accurate and efficient product configuration. Liaise with Product for Functional Design & Prioritization of Feature Improvements: Collaborate with the product team to communicate functional design requirements based on client needs. Prioritize and advocate for feature improvements based on customer feedback. Implementation: Apply expertise in ensuring product configuration meet client-specific needs. Guide the integration of the product with other systems. Assist with data migration, ensuring a seamless transition from legacy systems. Testing and Validation: Supervise comprehensive testing of the product configuration to ensure it meets client requirements. Validate the implemented solution against specified criteria. Training and Documentation: Train client users on product usage, customizations, and integrations. Ensure administration of detailed documentation for the implementation, including user manuals, training materials, and technical specifications. Go Live and Hypercare Support: Play a key role in the final deployment of the product configuration into production. Provide hypercare support to customers, troubleshoot issues, and address questions.

Job Requirements

• Full-time degree from a recognized institute.
• Minimum 4 years of experience in leading implementation projects.
• Expertise in pre-workshop analysis, requirements gathering, documentation, configuration, testing, administration training, and managing User Acceptance Test (UAT).
• Experience in the Finance domain (SAP FICO, S/4HANA, ECC, Concur or Ariba) - covering GL postings, cost centre, internal order and WBS structures, AP/AR and vendor master data - along with experience integrating HR or Expense Management systems with SAP Finance (e.g. claim postings, payment status, forex and tax handling).
• Experience working with HCM products is desirable.
• Having handled Travel & Expense/ Benefits domain is highly desirable.
• Dynamic individual with strong communication and presentation skills.
• Solid problem-solving and consultative skills to engage and build relationships with large organizations' stakeholders.
• Ability to successfully navigate challenges, ensuring high-quality deliverables while managing multiple implementation projects concurrently.
• Ability to collaborate with a large team, working towards common goals.