Senior ServiceNow Developer

Triwill Group; India; On-site; INR 1,200,000 - 2,400,000; Full time

Job summary

Triwill Group is seeking an experienced ServiceNow professional to design, develop, and optimize enterprise solutions within a fast-paced IT Applications environment. You will translate complex business requirements into scalable, well-architected ServiceNow solutions that improve efficiency and user experiences.

The role combines hands-on development, integrations, workflow automation, platform maintenance, and continuous improvement across ITSM and other ServiceNow products.

Qualifications

• Experience designing and delivering enterprise ServiceNow solutions.
• Strong understanding of ITSM processes and best practices.
• Ability to translate complex business requirements into scalable architectures.

Responsibilities

• Design, develop, and optimize ServiceNow solutions across IT applications.
• Build integrations and automate workflows to improve efficiency.
• Maintain platform health, perform testing, and participate in incident management.
• Mentor colleagues and promote AI-enabled approaches to streamline processes.

Skills

ServiceNow

ITSM

Integrations

Workflow automation

Platform maintenance

Architectural design

Job description

This is an exciting opportunity for an experienced ServiceNow professional to design, develop, and optimize enterprise solutions across a fast-paced IT Applications environment.

You will translate complex business requirements into scalable, well-architected ServiceNow solutions that improve efficiency and user experiences.

The role combines hands-on development, integrations, workflow automation, platform maintenance, and continuous improvement.

You will work across ITSM and other ServiceNow products while contributing to sustainable architecture and high-quality engineering practices.

Collaboration with stakeholders, code reviews, testing, incident management, and platform health will be central to your responsibilities.

You will also mentor colleagues and help introduce innovative, AI-enabled approaches to streamline workflows and business processes.

This role offers strong opportunities to deepen your ServiceNow expertise while making a meaningful impact across enterprise technology operations.