Senior ServiceNow Developer

Black Box; Bengaluru; On-site; INR 1,500,000 - 2,100,000; Full time

Job summary

Black Box in Bengaluru seeks a seasoned ServiceNow developer with 5+ years’ experience to lead implementation projects across ITSM, CSM, FSM, ITBM, HR and SecOps. You will customize modules, configure workflows, and drive integrations with third‑party applications while contributing to system documentation and upgrade cycles.

Required skills include JavaScript, Jelly, HTML/CSS, UI Pages and Flow Designer. You will mentor junior team members, extend ServiceNow capabilities across geographies, and

Qualifications

• Minimum 5+ years as a ServiceNow developer.
• Expertise across ITSM, CSM, FSM, ITBM, HR, and SecOps.
• Strong integration experience with third-party apps.
• Proficient in JavaScript, Jelly, HTML/CSS for UI customization.

Responsibilities

• ServiceNow Implementation
• ServiceNow Configuration
• ServiceNow Support
• Integration

Skills

ServiceNow

ITSM/CSM/ITOM

API Integration

JavaScript

UI Customization

Flow Designer

Jelly/HTML/CSS

Tools

ServiceNow Studio

Flow Designer

Integration Hub

UI Pages/UI Macros

Job description

• Extensive IT experience working within a large enterprise on implementation projects.
• Proficient in configuring ServiceNow modules, including ITSM, CSM, FSM, ITBM, HR, and SecOps.
• Strong technical expertise in ServiceNow modules and integration with third-party applications.
• Skilled in using Business Rules, Script Includes, UI Actions, Scheduled Jobs, Flow Designer, ServiceNow API, and Integration Hub.
• Participate in requirement-gathering sessions, providing input to developers and working as an individual contributor.
• Customize ServiceNow using UI Pages, UI Macros, CSS, HTML, and Jelly.
• Develop system documentation, including process flows and design documents.
• Oversee upgrade cycles and implement new release features to support business users.
• Drive continuous improvement in implementation methodology and service offerings based on user feedback.
• Mentor junior team members as needed.
• Work to extend ServiceNow capabilities across geographies and departments.
• Excellent verbal and written English communication skills.
• CAD and Implementation certifications are preferred.

Responsibilities:

• ServiceNow Implementation
• ServiceNow Configuration
• ServiceNow Support
• Integration

Recruiter Notes about the Job:

• Shift – 2.00 pm to 11.00 pm IST
• Experience – Minimum 5 + Years as a developer
• Notice Period – Immediate Joiners and maximum up to 30 days.
• Skillsets Required: ServiceNow Development, 3rd Party API integration. ITSM, CSM and ITOM modules experience.