Senior Sales Training and Enablement Analyst

Accenture India Private Limited; Bengaluru; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Accenture India Private Limited in Bengaluru is seeking a Business Interlock Senior Analyst to lead Talent Development through Training Needs Analysis. The role focuses on designing engaging sales training content, onboarding new hires, and delivering programs across multiple platforms to boost performance.

The successful candidate will have 5–8 years of experience, strong communication skills, and proficiency in Office tools; prior experience with Articulate, SCORM and CRM is valued.

Qualifications

• Design, develop and maintain sales operations/training content across platforms and mediums.
• Onboard new hires with engaging training sessions to introduce processes and tools.
• Deliver training using classroom, role-play, simulations and e-learning modules.

Responsibilities

• Training Content Development: design, develop and maintain comprehensive sales operations training content across platforms and mediums covering topics like sales process, lead generation management, CRM system navigation, product knowledge, industry proficiency, stakeholder management, objection handling, closing techniques, and compliance guidelines.
• Onboarding Training: conduct engaging New Hire training sessions to familiarize new sales representatives with company culture, sales processes, CRM tools, and product offerings.
• Delivery of Training: deliver training sessions using classroom lectures, role-playing exercises, simulations, and e-learning modules.
• Performance Evaluation: monitor trainee performance during training sessions on the role, assess progress through quizzes and practical assessments, and identify areas for improvement.
• Coaching and Mentorship: provide ongoing coaching and support to sales representatives post-training to ensure effective application of skills.
• Data Analysis and Reporting: analyze sales data to identify training needs, track training effectiveness, and report key metrics to sales leadership.
• Collaboration with Sales Management: collaborate with sales managers to identify training needs and align objectives with sales strategy.

Skills

Sales training

Customer service

Training content design

Communication skills

Facilitation

Tools

Excel

Power BI

Articulate

Canva

SCORM

Power Query

Power Pivot

Office Suite

Job description

Business Interlock Senior Analyst Skill required: Talent Development - Training Needs Analysis (TNA) Designation: Business Interlock Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years

About Accenture

Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com

What would you do?

• Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costs
• Sales Enablement Trainer: The Sales Enablement trainer empowers Sales Teams by providing structured training, content and coaching to enable team members to improve performance & drive growth.
• Talent Development process
• A process of identifying the training gap and its related training needs.
• Apply typical training needs approaches and templates.
• Multi-lingual skills or multi-cultural experiences
• Global sales or business experience
• Knowledge using Excel functions, and preferably familiar with Power Query, Power Pivot and Power BI is preferred
• Supporting new transitions, Building Process maps and DTPs, Root Cause Analys

What are we looking for?

• More than 7 years of experience in Sales, with a minimum of 3 years in Sales Training
• Strong Customer Service Skills
• Ability to design engaging training materials and adapt training delivery based on audience needs
• Creating sales training content, proficient in usage of any instructional design tools such as Articulate, Canva, SCORM
• Proficiency in Microsoft Office Suite like Word, Excel, PowerPoint and Outlook
• Strong understanding of sales methodologies, CRM systems, and best practices
• Excellent communication, presentation, and facilitation skills

Roles and Responsibilities:

• More than 7 years of experience in Sales, with a minimum of 3 years in Sales Training
• Training Content Development: Design, develop and maintain comprehensive sales operations training content across platforms and mediums covering topics like sales process, lead generation management, CRM system navigation, product knowledge, industry proficiency, stakeholder management, objection handling, closing techniques, and compliance guidelines.
• Onboarding Training: Conduct engaging New Hire training sessions to familiarize new sales representatives with company culture, sales processes, CRM tools, and product offerings.
• Delivery of Training: Deliver training sessions using various methods including classroom lectures, role-playing exercises, simulations, and e-learning modules.
• Performance Evaluation: Monitor trainee performance during training sessions on the role, assess their progress through quizzes and practical assessments, and identify areas for improvement.
• Coaching and Mentorship: Provide ongoing coaching and support to sales representatives post-training to ensure they effectively apply learned skills in real-world scenarios.
• Data Analysis and Reporting: Analyze sales data to identify training needs, track the effectiveness of training programs, and report key metrics to sales leadership.
• Collaboration with Sales Management: Collaborate with sales managers to identify specific training needs, align training objectives with overall sales strategy, and address performance gaps.
• Experience in a minimum of one or more areas of the Sales Domain: Sales Operations, Sales Enablement, Sales Compensation, Sales-Seller Dealer support
• This is a Work from Office Role
• Must be open to working in a 24-7 environment.