Sales Training and Enablement Analyst

Accenture India Private Limited; Bengaluru; On-site; INR 700,000 - 1,000,000; Full time

Job summary

Accenture India Private Limited is seeking a Business Interlock Analyst focused on Talent Development and Training Needs Analysis (TNA). The role involves designing engaging sales training content, enabling teams, and coaching for performance improvements.

You will deliver training through classroom sessions, e-learning, and simulations, and work with stakeholders to tailor programs to audience needs. Rotational shifts in an office-based environment are possible.

Qualifications

• Primary skill: Training Needs Analysis (TNA) at senior level (P5).
• Secondary skill: Instructor-Led Training (ILT) at senior level (P5).
• Experience in Training & Transition, Training Environment Strategy, and client communication.
• Ability to design engaging training content and adapt delivery to audience.

Responsibilities

• More than 5 years of experience in Sales, with at least 3 years in Sales Training.
• Design, develop and maintain comprehensive sales operations training content across platforms.
• Conduct onboarding training for new hires to orient them with culture, processes, CRM tools, and products.
• Deliver training via classroom, role-plays, simulations, and e-learning modules.
• Monitor trainee performance and identify areas for improvement.
• Provide ongoing coaching and report key metrics to sales leadership.
• Collaborate with sales managers to align training with strategy and address gaps.

Skills

Training Needs Analysis

Instructor-Led Training

Training & Transition

Training Environment Strategy

Client Communication

Innovative Learning Solutions

Written Communication

Verbal Communication

Sales Operations

Sales Enablement

Sales Compensation

Sales Seller Support

Tools

Articulate

Canva

SCORM

Job description

Business Interlock Analyst Skill required: Talent Development - Training Needs Analysis (TNA) Designation: Business Interlock Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years

About Accenture

Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com

What would you do?

• Sales Enablement Trainer: The Sales Enablement trainer empowers Sales Teams by providing structured training, content and coaching to enable team members to improve performance & drive growth.
• Talent Development process
• Ability to design engaging training materials and adapt training delivery based on audience needs
• Creating sales training content, proficient in usage of any instructional design tools such as Articulate, Canva, SCORM
• Strong understanding of sales methodologies, CRM systems, and best practices
• Supporting new transitions, Building Process maps and DTPs, Root Cause Analysis and coaching team members

What are we looking for?

• Primary skill - Training Needs Analysis (TNA) - P5
• Secondary skill - Instructor-Led Training (ILT) - P5
• Training & Transition experience- P5
• Training Environment Strategy- P5
• Client Communication- P5
• Innovative Learning Solutions- P5
• Ability to perform under pressure
• Ability to manage multiple stakeholders
• Written and verbal communication
• Sales Operations, Sales Enablemenyt, Sales compensation, Sales Seller Support
• Ability to meet deadlines
• Client and Stakeholder management
• Learning Content Analysis, Design & Development
• Presentation, Facilitation Skill

Roles and Responsibilities:

• More than 5 years of experience in Sales, with a minimum of 3 years in Sales Training
• Training Content Development: Design, develop and maintain comprehensive sales operations training content across platforms and mediums covering topics like sales process, lead generation management, CRM system navigation, product knowledge, industry proficiency, stakeholder management, objection handling, closing techniques, and compliance guidelines.
• Onboarding Training: Conduct engaging New Hire training sessions to familiarize new sales representatives with company culture, sales processes, CRM tools, and product offerings.
• Delivery of Training: Deliver training sessions using various methods including classroom lectures, role-playing exercises, simulations, and e-learning modules.
• Performance Evaluation: Monitor trainee performance during training sessions on the role, assess their progress through quizzes and practical assessments, and identify areas for improvement.
• Coaching and Mentorship: Provide ongoing coaching and support to sales representatives post-training to ensure they effectively apply learned skills in real-world scenarios.
• Data Analysis and Reporting: Analyze sales data to identify training needs, track the effectiveness of training programs, and report key metrics to sales leadership.
• Collaboration with Sales Management: Collaborate with sales managers to identify specific training needs, align training objectives with overall sales strategy, and address performance gaps.
• Experience in a minimum of one or more areas of sales domain : Sales Operations, Sales Enablemenyt, Sales compensation, Sales Seller Support
• This is work from office role and must be open for working in a 247 environment
• Please note that this role may require you to work in rotational shifts