Business Interlock Associate Manager

Accenture; Bengaluru; On-site; INR 2,500,000 - 4,000,000; Full time

Job summary

Accenture Bengaluru seeks an experienced Interlock Associate Manager to oversee Sales Operations training and development. You will coordinate programs, manage relationships with stakeholders and drive the Talent Development process across deals and projects.

The role demands more than 13 years in Sales with 8+ years in Sales Training or Operational Excellence, plus strong leadership and cross-functional collaboration to ensure training compliance and outcomes.

Qualifications

• More than 13 years of experience in Sales with at least 8 years in Sales Training or Operational Excellence.
• Experience partnering with client organizations to drive change.
• Experience in managing risk and controls frameworks and training compliance.

Responsibilities

• Coordinate and oversee internal training operations for Sales Operations domain.
• Maintain training framework and strategy for client-specific processes.
• Ensure trainer skills and compliance are up-to-date.
• Set up training processes and governance reporting weekly, monthly.
• Lead weekly, monthly, quarterly business reviews for training.
• Collaborate on cross-project initiatives as needed.
• Assess training needs in consultation with Delivery leads.
• Deploy and govern training programs based on needs analysis.
• Monitor and report employee training and development plans.
• Stay informed on required skill levels for employees.
• Interact with vendors, clients, stakeholders and participate in reviews.
• Support Mobilization Leads by creating action plans and solutions.
• Apply advanced analytical skills in evaluating concepts.

Skills

Analytical mindset

Problem solving

Multilingual skills

Global sales

Training needs analysis

Innovative learning solutions

Written communication

Verbal communication

Education

Graduation

Job description

Skill required

Talent Development - Instructor-Led Training (ILT)

Designation

Business Interlock Associate Manager

Qualifications

Any Graduation

Years of Experience

10 to 14 years

About Accenture

Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com

What would you do?

• The Interlock Associate Manager Sales Operations will be required to coordinate and oversee internal training operations for stakeholders focusing in developing and maintaining the proficiency of the Sales Operations domain within teams. establishes and manages relationships between the business stakeholders, clients and other stakeholders in a very dynamic, fast-paced work environment
• Talent Development process
• Analytical mindset with strong problem-solving capabilities and attention to detail
• Experience in a minimum of one or more areas of the Sales Domain like Sales Operations, Sales Enablement, Sales Compensation, Sales-Seller or Dealer support
• Multi-lingual skills or multi-cultural experiences
• Global sales or business experience
• Training Need Analysis, Innovative Learning Solutions
• Written verbal

What are we looking for?

• More than 13 years of experience in Sales, with a minimum of 8 years in Sales Training or Operational Excellence
• Have experience partnering with client organizations in driving and delivering change
• Experience in managing risk and controls frameworks and driving training compliance
• Knowledge of training processes and methodologies is an advantage
• Expertise or Experience in Lean Six Sigma methodologies is an advantage
• Excellent leadership and collaboration skills, with the ability to influence cross-functional teams and stakeholders.

Roles and Responsibilities

• Operational reporting and analytics support
• Ensure the Training framework & Strategy is in place for coaching, training, mentoring and gaining domain expertise on client specific processes and products for people aligned to the deal or project basis training needs identified.
• Ensure that the effective facilitation, technical, domain and compliance skills are up-to-date for the trainers and manage operational and client alignment.
• Set up training processes and manage daily, weekly and monthly governance and reporting.
• Lead and drive weekly, monthly and quarterly business reviews for training ensuring training function is aligned with business and client objectives.
• Collaborate with and contribute to projects across other projects as needed
• Assess relevant training needs for individuals and organization, in consultation with Delivery leads, including assessment methods and measurement systems available.
• Deploy and govern training programs basis the needs analysis and ensure all risks are mitigated by sucessfully collaborating with respective stakeholders.
• Monitor, measure and report on employees training and development plans and achievements within agreed formats and timescales.
• Stay informed as to relevant skill and qualifications levels required by employees for effective performance Client and Internal requirements, and circulate requirements and relevant information to the organization or Leadership as appropriate.
• Interact with training vendors, clients and stakeholders and attend related business meetings and reviews using strong written and verbal communication skills.
• If required, support Mobilization Leads and Solution Architects by creating and deploying action plans and solutions.
• Apply advanced analytical skills in assessing concepts and alternatives.

Any Graduation

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