Business Interlock Senior Analyst

Accenture in India; Gurugram District; On-site; INR 800,000 - 1,500,000; Full time

Job summary

Accenture in India is seeking a Talent Development professional to lead Training Needs Analysis (TNA) and Sales Enablement initiatives for the sales teams. The role emphasizes designing engaging training materials and delivering effective programs to drive performance.

You will develop content using tools like Articulate, Canva and SCORM, work with CRM systems, and partner with stakeholders to align training with business goals in a fast-paced environment.

Qualifications

• Experience in Sales Enablement training and TNA.
• Ability to design engaging training materials.
• Proficient in Articulate, Canva, and SCORM.
• Knowledge of CRM systems and sales processes.
• Willing to work in a 24/7 environment with rotational shifts.

Responsibilities

• Design, develop and maintain sales operations training content.
• Deliver training through classroom, role-plays, simulations, and e-learning.
• Onboard new hires with training on CRM tools and products.
• Evaluate trainee performance and provide coaching.
• Analyze training data and report to sales leadership.
• Collaborate with Sales Management to identify training needs.

Skills

Talent Development

Training Needs Analysis

Sales Enablement

ILT

Content Design

Articulate

Canva

SCORM

MS Office

CRM systems

Education

Any Graduation

Tools

Articulate

Canva

SCORM

Microsoft Office

CRM systems

Job description

Skill required: Talent Development - Training Needs Analysis (TNA)

Designation: Business Interlock Senior Analyst

Qualifications:Any Graduation

Years of Experience:5 to 8 years

About Accenture

Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com

What would you do?

• Sales Enablement Trainer: The Sales Enablement trainer empowers Sales Teams by providing structured training, content and coaching to enable team members to improve performance & drive growth.
• Talent Development process
• Ability to design engaging training materials and adapt training delivery based on audience needs
• Creating sales training content, proficient in usage of any instructional design tools such as Articulate, Canva, SCORM
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint and Outlook)
• Strong understanding of sales methodologies, CRM systems, and best practices
• Primary skill - Training Needs Analysis (TNA) - P5
• Secondary skill - Instructor-Led Training (ILT) - P5
• Training & Transition experience- P5
• Training Environment Strategy- P5
• Client Communication- P5
• Innovative Learning Solutions- P5
• Ability to perform under pressure
• Ability to manage multiple stakeholders
• Written and verbal communication
• Sales Operations, Sales Enablemenyt, Sales compensation, Sales Seller Support
• Ability to meet deadlines
• Client and Stakeholder management
• Learning Content Analysis, Design & Development
• Presentation, Facilitation Skill Roles and Responsibilities:
• Training Content Development: Design, develop and maintain comprehensive sales operations training content across platforms and mediums covering topics like sales process, lead generation management, CRM system navigation, product knowledge, industry proficiency, stakeholder management, objection handling, closing techniques, and compliance guidelines.
• Onboarding Training: Conduct engaging New Hire training sessions to familiarize new sales representatives with company culture, sales processes, CRM tools, and product offerings.
• Delivery of Training: Deliver training sessions using various methods including classroom lectures, role-playing exercises, simulations, and e-learning modules.
• Performance Evaluation: Monitor trainee performance during training sessions on the role, assess their progress through quizzes and practical assessments, and identify areas for improvement.
• Coaching and Mentorship: Provide ongoing coaching and support to sales representatives post-training to ensure they effectively apply learned skills in real-world scenarios.
• Data Analysis and Reporting: Analyze sales data to identify training needs, track the effectiveness of training programs, and report key metrics to sales leadership.
• Collaboration with Sales Management: Collaborate with sales managers to identify specific training needs, align training objectives with overall sales strategy, and address performance gaps.
• Experience in a minimum of one or more areas of sales domain : Sales Operations, Sales Enablemenyt, Sales compensation, Sales Seller Support
• This is work from office role and must be open for working in a 247 environment
• Please note that this role may require you to work in rotational shifts