Senior Sales Development Representative

Xeno; India; On-site; INR 900,000 - 1,500,000; Full time

Benefits offered by this job

Comprehensive benefits

Hybrid work environment

Trust-based culture

Job summary

Xeno is seeking a Senior Sales Development Representative (SDR/BDR) to drive outbound demand and build a strong enterprise pipeline from Delhi/Mumbai. You will research target accounts, engage with decision-makers, and qualify opportunities through multi-channel outreach, cold calling, and emails.

Ideal candidates have 3–6 years in SDR/BDR roles within enterprise SaaS, strong communication, and a data-driven mindset.

Qualifications

• 3–6 years of experience in Sales Development or Business Development in enterprise SaaS.
• Enterprise sales understanding and experience identifying enterprise accounts and decision-makers.
• Strong market research capabilities to identify target accounts and stakeholders.
• Excellent communication skills; able to initiate meaningful conversations and articulate value.
• Experience with cold calling, objection handling, and outbound outreach.
• Ability to build relationships with multiple stakeholders over time.
• Understanding of sales KPIs, quotas, and tracking performance.
• Ownership mindset with proactive outbound activity and results.
• Collaborative approach within a sales team to build pipeline.

Responsibilities

• Own outbound demand generation to identify and engage potential enterprise customers and generate qualified opportunities.
• Conduct targeted account research to identify decision-makers and develop personalized outreach strategies across channels.
• Execute outbound prospecting: cold calls, emails, and other outreach to generate interest and schedule meetings.
• Qualify prospects by understanding business needs, challenges, and budgets.
• Build stakeholder relationships across target accounts and nurture prospects through the process.
• Communicate product value and handle initial objections during outreach.
• Collaborate with sales team to implement effective outbound strategies.
• Track activities and outcomes in the CRM and monitor KPIs toward targets.
• Stay informed about market trends, competitors, and changes to refine prospecting.

Skills

Outbound prospecting

Cold calling

Cold emailing

Enterprise SaaS

Account research

Stakeholder mapping

Data-driven mindset

Relationship building

CRM tracking

Ownership & drive

Collaboration

Education

Bachelor’s degree in technology or related field

Job description

Job Description:

Location - Delhi/Mumbai

Experience: 3-6

About Xeno

At Xeno, we’re building the future of enterprise marketing automation, loyalty & customer data platforms for leading omnichannel retailers. Our mission is to help businesses deliver personalized experiences at scale using powerful AI and data-driven tools — and none of this is possible without exceptional people.

About the Role

We're looking for an experienced Senior Sales Development Representative (SDR/BDR) to join our growing sales team at Xeno. In this role, you'll own outbound demand generation, identify and research high-potential enterprise accounts, engage with key decision-makers, and build meaningful relationships to generate qualified sales opportunities. You'll play a key role in building a strong sales pipeline through strategic account research, personalized multichannel outreach, and effective prospect qualification. We're looking for someone who brings strong communication skills, a relationship-building mindset, a data-driven approach, and the ownership required to drive outbound sales outcomes.

Key Responsibilities

• Own outbound demand generation: Drive outbound prospecting efforts to identify and engage potential enterprise customers and generate qualified sales opportunities.


• Conduct targeted account research: Research prospective companies, identify relevant decision-makers, and develop personalized 1:1 outreach strategies across multiple channels.


• Execute outbound prospecting: Conduct cold calls, cold emails, and other targeted outreach to generate interest, initiate conversations, and schedule meetings for the sales team.


• Qualify prospective customers: Understand prospects' business requirements, challenges, needs, and budgets to identify relevant sales opportunities.


• Build stakeholder relationships: Identify and engage multiple stakeholders within target accounts, nurturing relationships throughout the prospecting process.


• Communicate product value: Educate prospects about Xeno's products and solutions, articulate relevant value propositions, address queries, and handle initial objections.


• Collaborate with the sales team: Work closely with the sales team to develop and implement effective outbound sales strategies and tactics.


• Track and analyze performance: Maintain accurate records of outreach activities and outcomes in the CRM, monitor relevant sales KPIs, and work towards defined monthly and quarterly targets.


• Stay informed about the market: Maintain an understanding of industry trends, competitors, and market conditions to strengthen prospecting strategies.


• Nurture prospect relationships: Build and maintain strong relationships with prospective customers in collaboration with the sales team.

What Are We Looking For?

• 3–6 years of experience in Sales Development or Business Development (SDR/BDR), with hands-on experience in outbound cold calling and cold emailing within an enterprise SaaS environment.


• Enterprise sales understanding: Experience identifying, researching, and engaging enterprise accounts and relevant decision-makers.


• Strong market research capabilities: Ability to identify target accounts, research stakeholders, and develop account-based outreach strategies.


• Excellent communication skills: Strong verbal and written communication skills, with the ability to initiate meaningful conversations, actively listen, understand customer needs, and communicate value effectively.


• Cold calling and objection handling: Proven ability to generate interest during outbound conversations, address objections, and engage prospective customers.


• Relationship-building skills: Ability to establish rapport with new prospects and nurture professional relationships over time.


• Stakeholder mapping: Understanding of how to identify and engage multiple stakeholders involved in enterprise purchasing decisions.


• Data-driven mindset: Familiarity with sales KPIs, monthly/quarterly quotas, and tracking outbound performance against defined targets.


• Ownership and drive: A goal-oriented, proactive approach with the ability to take ownership of outbound activities and consistently work towards sales outcomes.


• Collaborative approach: Ability to work effectively with the sales team and contribute to shared pipeline-generation goals.

Good to Have

• Experience working with mid-market or enterprise omnichannel retail customers.


• Experience in an SMB sales environment involving end-to-end sales ownership, with an interest in transitioning into enterprise sales.


• A bachelor's degree in technology or a related field would be an added advantage.

Key Philosophy:

"Where the best come to do their best work" — Xeno welcomes people who raise standards, challenge thinking, and never settle.

People-First Approach:

The company prioritizes people's well-being, flexibility, financial freedom, and continuous growth through comprehensive benefits, hybrid work, and a trust-based environment where mistakes are learning opportunities.