Senior Role - Telesales/Telecalling

Panacorp Software Solutions; Tamil Nadu; On-site; INR 300,000 - 540,000; Full time

Job summary

Panacorp Software Solutions is seeking a sales-oriented professional in Tamil Nadu, India to engage existing and prospective customers, present company products and services, and close purchases. You will document orders, process sales, and generate qualified leads for the outside sales team.

The role focuses on building strong customer relationships, understanding product offerings, and using company scripts to drive sales while aiming to meet daily and monthly targets for calls and conversions.

Responsibilities

• Calling existing and potential customers to persuade them to purchase company products and services.
• Accurately recording details of customers' purchase orders.
• Processing all customer purchases accordingly.
• Generating promising leads for the outside sales team to pursue.
• Managing customer accounts by ensuring that existing customers remain satisfied with company products and services.
• Developing and sustaining solid relationships with customers to encourage repeat business.
• Using sales scripts proffered by the company to drive sales and respond to customer rejections.
• Developing in-depth knowledge of customer products and services to make suitable recommendations based on customers' needs and preferences.
• Continually meeting or exceeding daily and monthly targets with respect to call volume and sales.

Job description

Key responsibilities :

• Calling existing and potential customers to persuade them to purchase company products and services.
• Accurately recording details of customers' purchase orders.
• Processing all customer purchases accordingly.
• Generating promising leads for the outside sales team to pursue.
• Managing customer accounts by ensuring that existing customers remain satisfied with company products and services.
• Developing and sustaining solid relationships with customers to encourage repeat business.
• Using sales scripts proffered by the company to drive sales and respond to customer rejections.
• Developing in-depth knowledge of customer products and services to make suitable recommendations based on customers' needs and preferences.
• Continually meeting or exceeding daily and monthly targets with respect to call volume and sales.

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