SENIOR RELATIONSHIP OFFICER

PeopleStrong; Nilgiris; On-site; INR 350,000 - 550,000; Full time

Job summary

PeopleStrong in India seeks a proactive Sales Executive to drive customer acquisition for Micro LAP business and related financial products. You will manage the customer journey, activate referral partners, and deliver doorstep service to customers in the designated area.

The role focuses on finding micro markets, empanelling quality referral partners, nurturing relationships, cold-calling, and end-to-end loan processing support.

Qualifications

• Strong presentation skills.
• Relationship Building & Stakeholder Management.
• Process Knowledge/ Orientation.
• Cross Selling / Upselling Skills
• Business Development
• Communication Skills – Proficiency in local language and English

Responsibilities

• Deliver on Customer Acquisition through business development.
• Managing the customer journey through sales championship, process championship and product championship To Activate Referral Partners for new business.
• To find new micro markets and empanel good quality referral partners to scale up Micro LAP business & Gold backed secured business loan (Suvarna)
• Work in the Area assigned by the Branch Business Manager and generate leads
• Cold Calling to the potential customer base to generate business
• Daily Sales Calls as per the Plan submitted to BBM
• To find, nurture and develop excellent relationship with the Referral Partners / Connectors
• To give doorstep service to customers – at their residence or office.
• To learn the Organization’s policies, and source files as per the policy.
• To Act as the Eyes & Ears of the Organization while working in the Market for new opportunities, information and sharing them to Branch Business Manager
• To Support the Customers in terms of end -to- end loan processing.
• To act as the Bridge between Customers and the Branch
• To be responsible for the Soft Bucket collections, Early mortality and 12 MOB Fresh Sourcing.
• To Cross Sell Insurance effectively to the loan customers to safeguard their Property, Health & Life.
• To Be the Face of SULB Muthoot Fincorp for the Area Assigned for Working.

Skills

Strong presentation skills

Relationship Building

Stakeholder Management

Process Knowledge

Cross Selling

Upselling Skills

Business Development

Communication Skills

Job description

Deliver on Customer Acquisition through business development

Managing the customer journey through sales championship, process championship and product championship To Activate Referral Partners for new business

• To find new micro markets and empanel good quality referral partners to scale up Micro LAP business & Gold backed secured business loan (Suvarna)
• Work in the Area assigned by the Branch Business Manager and generate leads
• Cold Calling to the potential customer base to generate business
• Daily Sales Calls as per the Plan submitted to BBM
• To find, nurture and develop excellent relationship with the Referral Partners / Connectors
• To give doorstep service to customers – at their residence or office.
• To learn the Organization’s policies, and source files as per the policy.
• To Act as the Eyes & Ears of the Organization while working in the Market for new opportunities, information and sharing them to Branch Business Manager
• To Support the Customers in terms of end -to- end loan processing.
• To act as the Bridge between Customers and the Branch
• To be responsible for the Soft Bucket collections, Early mortality and 12 MOB Fresh Sourcing.
• To Cross Sell Insurance effectively to the loan customers to safeguard their Property, Health & Life.
• To Be the Face of SULB Muthoot Fincorp for the Area Assigned for Working.

Knowledge, Skills & Attributes

• Strong presentation skills
• Relationship Building & Stake holder Management
• Process Knowledge/ Orientation
• Cross Selling / Upselling Skills
• Business Development
• Communication Skills – Proficiency in local language and English