Senior Project Manager (BPO)

Datamark, Inc; Mumbai; On-site; INR 2,800,000 - 3,800,000; Full time

Benefits offered by this job

PF

Gratuity

Mediclaim

Job summary

Datamark, Inc in Mumbai seeks a Senior Project Manager to lead the PMO, mentor Project Managers, and drive project delivery through established methodologies.

You will oversee multiple projects, monitor progress, manage risks, and ensure profitable execution while coordinating with clients and internal stakeholders.

Qualifications

• Bachelor’s degree in a technical, business, or financial discipline.
• PMP certificate or equivalent credentials required.
• 6–10 years of direct project management experience.
• 3–5 years of direct management experience.
• Experience in high technology or manufacturing preferred.
• Experience leading PMO teams or PMO management is desirable.

Responsibilities

• Mentor PMs by providing project management expertise, development and feedback.
• Manage day-to-day PMO operations and status reporting.
• Lead the PMO Manager role for assigned projects.
• Monitor projects, hold PMs accountable, achieve goals.
• Organize weekly progress meetings and status reporting.
• Identify risks and take corrective action to protect scope, schedule and cost.
• Apply methodology and enforce project standards across projects.
• Oversee client engagements within the practice.
• Deliver engaging, well-organized presentations.
• Close projects with end-of-project reports and reviews.

Skills

Communication

Presentation skills

Leadership

Organizational skills

Risk management

Change management

Team facilitation

Problem solving

Education

Bachelor's degree

Tools

MS Project

MS Office Suite

Job description

POSITION DESCRIPTION

Position Title: Senior Project Manager

Reports Directly to: Director of Project Management

Position Overview:

The SPM will be responsible for the day to day management of all of the Project Managers in the PMO. The SPM will mentor the Project Managers (PM) by providing project management expertise, development, and feedback on projects they are assigned to.

The SPM is responsible for continuously improving the PMO by refining and enhancing project management practices and procedures within the PMO.

The SPM will be the lead Project Manager for individual Projects under PMO Management as assigned by the VP.

The SPM is responsible for departmental oversight and the status reporting of all Projects under

Primary Responsibilities:

As the Manager of other Project Managers

• Responsible for monitoring all projects, and holding the PMs accountable, in order to accomplish the project goals or produce the products required.
• Continuously monitors the progress in terms of the status of the plan and reports progress via weekly or other progress reporting by organizing and managing status meetings.
• Takes corrective action as appropriate, and reviews how issues and risks may impact scope, schedule, quality and cost.
• Effectively applies methodology, enforces project standards, and minimizes risk exposure on all projects.
• Oversees PM’s working on client engagements within practice.
• Implements engagement review and quality assurance procedures in accordance with the methodology to ensure profitable and successful execution of all projects.
• Delivers engaging, informative, well-organized presentations.
• All other duties as assigned
• Participates in all programs relating to performance evaluations and career development planning for all direct PMO reports.

As a Project Manager managing Projects:

• Works directly with the team members or with their team leaders to estimate effort, plan activities and negotiate consensus among individual team members on their appointed tasks.
• Identifies the need for resources, and shares team management responsibilities in relation to the resource available to the project with the programming manager or technical lead.
• Defines acceptance criteria or working with specialists to define acceptance criteria for project deliverables.
• Articulates and negotiates consensus on a final vision of the product and/or the core project goals.
• May manage and coordinate third party contractors.
• Responsible for bringing the project to a close, which may include creating an end of project report or evaluation document, holding deployment meetings and activities
• Assists Commercial Managers in setting and managing client expectations.
• PMO Management. The SPM is the PMO Manager.

Minimum Qualifications:

• Bachelor’s degree in a technical, business, or financial discipline required
• Project Management Professional (PMP) certificate required
• Minimum of 6-10 years direct project management experience
• Minimum of 3-5 years of direct management experience required
• Prior experience in a high technology or manufacturing company is strongly preferred
• Experience leading organizations and teams is required, ideally working within and leading a PMO area.

Required Skills:

• Excellent written, communication, and presentation skills, including the ability to articulate and negotiate consensus
• Excellent organizational skills
• Expert knowledge to identify opportunities for change – including the ability to convey and provide leadership for the change
• Ability to accomplish goals within constraints such as time, cost and quality standards
• Ability to identify, log, analyze and manage issues and risks
• Ability to take corrective action and elevate when necessary
• Effectively apply methodology and enforce project standards.
• Ability to ensure project documents are complete, current and stored appropriately.
• Ability to facilitate effective team meetings.
• Direct working knowledge of MS Project, and intermediate/expert level in MS Office Suite

• PF, Gratuity, Mediclaim,