Deputy General Manager - Project Management Office

Greythr; Mumbai; On-site; INR 2,500,000 - 3,600,000; Full time

Job summary

Greythr is seeking a Deputy General Manager for the PMO to lead the strategic planning, governance, execution, and delivery of the project portfolio. You will drive standardized processes, reporting, risk management, and resource coordination across cross-functional teams.

The role partners with senior leadership and vendors to ensure projects meet timelines, budgets, quality, and scope while delivering expected benefits.

Qualifications

• Bachelor’s degree in Project Management, Business Administration, Engineering, or a related discipline.
• Master’s degree or advanced qualification in management is preferred.
• Significant experience in project management, program management, or PMO operations.
• Experience in PMO governance, project controls, budgeting, and portfolio reporting.
• Proven leadership of project management teams and cross-functional collaboration.

Responsibilities

• Support PMO strategy, governance, and operating model implementations.
• Oversee multiple projects and programs, with consolidated portfolio visibility.
• Coach and mentor PMO staff; promote accountability and disciplined execution.
• Establish project controls for schedule, cost, risk, and quality management.
• Coordinate stakeholder updates and escalate significant deviations.

Job description

Deputy General Manager - Project Management Office

Job ID - 1012

Job Description: Deputy General Manager – Project Management Office Position Overview

The Deputy General Manager – Project Management Office (PMO) is responsible for supporting the strategic planning, governance, execution, monitoring, and successful delivery of the organization’s project portfolio. The role provides leadership across project management standards, processes, reporting, resource coordination, risk management, and performance improvement. The position works closely with senior leadership, business stakeholders, project managers, functional teams, vendors, and other relevant parties to ensure that projects are aligned with organizational objectives and delivered within approved timelines, budgets, quality standards, and scope.

Key Responsibilities

PMO Strategy and Governance

• Support the development and implementation of the organization’s PMO strategy, framework, policies, standards, and operating model.
• Establish and maintain consistent project governance practices across departments and project teams.
• Define project lifecycle requirements, stage-gate reviews, approval processes, escalation mechanisms, and decision-making frameworks.
• Ensure that projects are aligned with business priorities, strategic objectives, expected benefits, and available organizational capacity.
• Support portfolio prioritization and provide recommendations regarding project initiation, continuation, reprioritization, or closure.

Project and Portfolio Management

• Oversee the planning and monitoring of multiple projects and programs across the organization.
• Review project charters, business cases, schedules, budgets, resource plans, quality plans, and delivery strategies.
• Track project progress against approved scope, schedule, cost, quality, benefits, and performance objectives.
• Coordinate portfolio-level reporting and provide consolidated visibility into project health, dependencies, milestones, risks, issues, and resource requirements.
• Identify cross-project dependencies, conflicts, constraints, and opportunities for improved sequencing or resource utilization.
• Facilitate timely corrective actions and escalation of significant deviations to the appropriate stakeholders.

Leadership and Team Management

• Lead, guide, and mentor project managers, PMO professionals, project coordinators, and other project team members.
• Promote accountability, collaboration, ownership, and disciplined project execution across the organization.
• Support workforce planning, capability development, performance management, and succession planning within the PMO function.
• Build a high-performing project management culture based on transparency, continuous improvement, and measurable results.
• Provide coaching and support to project teams in resolving complex delivery, stakeholder, commercial, and operational challenges.

Project Controls and Performance Management

• Establish effective project control mechanisms for schedule, cost, scope, change, risk, issue, quality, resource, and benefits management.
• Develop and maintain project performance dashboards, management reports, scorecards, and executive presentations.
• Analyze project data and trends to identify early warning signals, delivery risks, performance gaps, and improvement opportunities.
• Ensure that project documentation, status reports, decisions, action logs, approvals, and lessons learned are maintained accurately and consistently.
• Monitor the effectiveness of project controls and recommend enhancements where required.

Risk, Issue, and Change Management

• Oversee the identification, assessment, mitigation, monitoring, and reporting of portfolio and project risks.
• Ensure that critical issues are documented, assigned, tracked, and resolved within agreed timelines.
• Review the impact of proposed changes on scope, schedule, cost, resources, quality, compliance, and expected benefits.
• Support structured change control and ensure that changes are appropriately evaluated, approved, communicated, and implemented.
• Coordinate contingency planning and response strategies for high-impact risks and delivery challenges.

Stakeholder and Communication Management

• Act as a key point of coordination between senior management, project sponsors, business units, project teams, and external partners.
• Prepare and present concise, accurate, and insight-driven project updates to leadership and governance committees.
• Facilitate project review meetings, steering committee sessions, portfolio reviews, and decision-making forums.
• Build effective relationships with stakeholders and ensure clear communication of project objectives, progress, concerns, decisions, and expectations.
• Resolve conflicts and support alignment among stakeholders with differing priorities or requirements.

Financial, Commercial, and Resource Oversight

• Support project budgeting, forecasting, cost tracking, financial reporting, and variance analysis.
• Monitor resource allocation across the project portfolio and identify capacity gaps, bottlenecks, and utilization concerns.
• Coordinate with procurement, finance, legal, operations, and vendor management teams on project-related commercial matters.
• Monitor vendor and consultant performance against contractual commitments, deliverables, timelines, and service expectations.
• Promote efficient use of financial, human, technological, and operational resources.

Process Improvement and Digital Enablement

• Review and improve PMO processes, templates, tools, methodologies, and reporting standards.
• Promote the use of appropriate project management methodologies, including predictive, agile, hybrid, or other fit-for-purpose approaches.
• Encourage the use of project management platforms, dashboards, workflow tools, and data-driven reporting solutions.
• Conduct project and portfolio health assessments, audits, maturity evaluations, and post-implementation reviews.
• Capture lessons learned and translate them into practical improvements for future projects.

Key Deliverables

• Effective PMO governance framework and standardized project management practices.
• Accurate and timely portfolio dashboards, project reports, and executive updates.
• Improved project delivery predictability across scope, schedule, cost, quality, and benefits.
• Effective management of project risks, issues, changes, dependencies, and escalations.
• Optimized allocation of project resources and improved cross-functional coordination.
• Strong project management capability, compliance, documentation, and continuous improvement culture.

Key Requirements

Education

• Bachelor’s degree in Project Management, Business Administration, Engineering, Operations Management, Information Technology, or a related discipline.
• A master’s degree or advanced qualification in management, business administration, or a related field is preferred.

Experience

• Significant experience in project management, program management, portfolio management, PMO operations, or strategic delivery management.
• Demonstrated experience managing complex, cross-functional, multi-stakeholder projects or programs.
• Experience in PMO governance, project controls, portfolio reporting, risk management, budgeting, resource planning, and change management.
• Proven experience leading and developing project management teams.
• Experience working with senior executives, steering committees, business leaders, functional departments, vendors, and external partners.

Professional Certifications

• Project Management Professional (PMP), PRINCE2, Agile, Scrum, or an equivalent project management certification is preferred.
• Additional qualifications in portfolio management, program management, risk management, business analysis, or change management are advantageous.

Technical and Professional Skills

• Strong knowledge of project, program, and portfolio management principles, methodologies, tools, and governance practices.
• Proficiency in project scheduling, budgeting, forecasting, reporting, performance measurement, and project controls.
• Ability to develop executive dashboards, management reports, presentations, and data-driven recommendations.
• Working knowledge of project management and collaboration tools such as Microsoft Project, Jira, Asana, Smartsheet, Primavera, Power BI, or equivalent platforms.
• Strong understanding of risk, issue, change, dependency, stakeholder, quality, and benefits management.
• Excellent leadership, communication, negotiation, facilitation, analytical, and decision-making skills.
• Ability to manage multiple priorities, work under pressure, and operate effectively in a complex organizational environment.
• Strong problem-solving skills with a structured and results-oriented approach.

Performance Indicators

• Percentage of projects delivered within approved scope, schedule, and budget.
• Portfolio health, project success rate, and achievement of planned business benefits.
• Timeliness and accuracy of project reporting and governance compliance.
• Effectiveness of risk, issue, dependency, and change resolution.
• Resource utilization, capacity planning, and cross-functional coordination.
• Stakeholder satisfaction and quality of project governance.
• Improvements in PMO maturity, process efficiency, and project delivery capability.

Working Relationships

The role works closely with executive leadership, project sponsors, business and functional heads, project managers, finance, procurement, legal, human resources, technology teams, operations, vendors, consultants, and other internal or external stakeholders.

Core Competencies

• Strategic thinking and business alignment
• Project and portfolio governance
• Leadership and team development
• Stakeholder management and executive communication
• Financial and commercial awareness
• Risk-based decision-making
• Change leadership
• Continuous improvement
• Collaboration and influencing
• Accountability and execution excellence