Senior Process Executive

Infosys Limited; Mysuru; On-site; INR 400,000 - 600,000; Full time

Job summary

Infosys BPM Limited in Mysuru is seeking a Senior Process Executive to handle data quality and master data management tasks within the BPO service line. This role involves cleansing master data, generating reports, and supporting data governance and quality initiatives.

You will perform data analysis, data profiling and maintenance, and participate in testing and deployment of data integration processes, with shifts including 24x5 coverage for global operations.

Qualifications

• Master data cleansing and data quality management.
• Ability to work with end-to-end defined process guidelines.
• Experience in cleansing of master data objects.
• Resolve MDM end-user issues per priority.
• Participate in data quality, profiling and maintenance with business outcomes.

Responsibilities

• Work on data quality processes and governance.
• Cleansing and maintaining master data objects.
• Generate reports from multiple applications and tools.
• Ensure data aligns with defined solutions and governance.
• Perform data analysis and quality checks on assigned data domains.

Skills

Data quality

Data analysis

Master data management

Reporting

Communication

Education

Masters Degree

Tools

ServiceNow

Data quality scorecard

Job description

MYSORE, Infosys BPM Limited Senior Process Executive

Job ID/Reference Code PROGEN-EXTERNAL-252171

Work Experience 1 - 3 Years

Job Title Senior Process Executive

Educational Requirements

Masters Degree

Service Line

BPO Service Line

Responsibilities

• Exhibit capability in understanding data quality challenges and steps to overcome the challenges.
• To work on end-to-end defined Process guidelines
• To work on cleansing of master data objects
• Hands on experience for resolving the MDM end users issues as per priority
• Have experience on process improvement and data control of MDM objects
• Generate reports from various applications and tools
• Ensure data is aligned to defined solution
• Performs data analysis and quality checks on assigned data domain
• Participate in data quality, data profiling and data maintenance and its impact on desired business outcomes.
• To support data cleansing activity using the data quality scorecard or dashboard.
• Actively participate in the testing and deployment of applications and data integration processes to ensure standards and controls, to ensure high-quality data is implemented in adherence with data governance policies.

Additional Responsibilities:

• Should be willing to work 24/7 shifts

Technical and Professional Requirements:

• Knowledge on Sales, pricing, Billing, shipping management, Partner determination and output determination
• Adept at communicating and operating in fast-paced and complex environments of diverse business cultures.
• Experience on Service Now or any support tool is a plus point.
• Work in 24 X 5 rotational Shift and also Sunday support for middle east countries.