Senior Process Lead

Infosys Limited; Pune District; On-site; INR 1,800,000 - 3,000,000; Full time

Job summary

Infosys BPM Limited in Pune is seeking a Senior Process Lead to drive strategic procurement across Human Capital categories, collaborating with Talent HR stakeholders and client leaders to identify opportunities and deliver cost savings. The role emphasizes policy adherence and supplier relationship management in a fast-paced BPO environment.

Ideal candidates bring 10+ years of procurement experience, with strong negotiation skills and deep understanding of end-to-end procurement processes

Qualifications

• 10+ years of procurement experience in a collaborative, high-performance environment.
• 7+ years in Talent HR recruitment/contingent workforce and related services.
• Procurement lifecycle expertise across end-to-end processes.
• Negotiation and alignment of supplier terms with market conditions.
• Experience across multiple tech domains.

Responsibilities

• Execute strategic sourcing activities across Human Capital categories and negotiate terms and contracts.
• Collaborate with Talent (HR) stakeholders and client leaders to identify procurement opportunities.
• Advocate procurement policy and ensure efficient, value-driven methods.
• Coordinate with Legal, GCO, Risk, IT and other categories as appropriate.
• Gather and share human capital subject matter expertise.
• Drive an inclusive and sustainable sourcing mindset.
• Produce recommendations for efficient long-term procurement models and cost insights.
• Provide structured reporting on progress and opportunities during meetings.
• Manage supplier relationships per procurement policies.
• Act as a trusted procurement advisor to stakeholders.
• Deliver exceptional customer service while achieving cost savings.

Skills

Procurement experience

Talent HR/recruitment

Human Capital category

End-to-end procurement lifecycle

Negotiation & pricing

Tech domain experience

Education

BE

BCom

Job description

PUNE , Infosys BPM Limited Senior Process Lead

Job ID/Reference Code PROGEN-EXTERNAL-251996

Work Experience 6 - 8 Years

Job Title Senior Process Lead

Educational Requirements BE,BCom

Service Line BPO Service Line

Typical examples of key responsibilities

• Execute strategic sourcing activities, focused across Human Capital categories, as directed by the Procurement leads in accordance with the Procurement policy and provide excellence throughout the process analysing information, identifying requirements and opportunity, develop and execute sourcing strategies, negotiating terms and conditions, and contracting products and/or services;
• Work closely with Talent (HR) stakeholders and Client business leaders to continuously identify opportunities for the organization within the category;
• Be an advocate of the Procurement policy and relevant processes to facilitate more efficient and effective methods of getting value for money;
• Adherence to and incorporate Client Procurement policy and processes, including collaboration with Legal (GCO), Risk Management, IT, other Procurement categories as appropriate;
• Coordinate, gather, develop, and share human capital subject matter expertise;
• Drive an inclusive and sustainable sourcing mindset to build a better working world;
• Complete procurement diagnostic of external supplier spend in nominated Client region(s) or country/countries to identify both strategic and tactical procurement opportunities e.g. identifying better ways to facilitate sourcing activities and manage tail spend;
• Produce recommendations/options (while identifying associated benefits e.g. commercial, product/service value, risk mitigation and insights) for an efficient long term procurement support model, capturing procurement and supplier spend management activities;
• Provides structured and accurate reporting on progress of the function, issues and opportunities during regular meetings;
• Identifying contractual risk and working with relevant Procurement, other leads and, GCO;
• Manage supplier relationships according to Client’s Procurement and Independence policies;
• Act as a trusted procurement advisor to Client stakeholders, aligning procurement projects with the business’ pipeline;
• Providing Exceptional Customer Services while delivering both brand and quantitative value to the bottom line through cost savings and cost avoidance.

Skills and attributes for success

To be successful in the role you should demonstrate:

• A minimum of 10+ years of experience in Procurement in a collaborative, high-performance environment and a minimum of 7+ years of experience with Talent (HR)- Recruitment agency, External (Contingent) labour, Professional/Consultancy services, Temp Labour, independent contractors etc. Procurement category, specifically in Human Capital
• Strong experience in relevant Human Capital sub-categories (including talent acquisition/recruitment, contingent labor/external workforce, professional services);
• Significant Procurement expertise throughout the end-to-end Procurement life cycle;
• Negotiation & alignment of supplier terms and pricing with best practice and market conditions;
• Experience across several tech