Senior Process Associate - Application Development & Support

Arthur J. Gallagher & Co. (AJG); Bengaluru; On-site; INR 1,500,000 - 2,600,000; Full time

Benefits offered by this job

Competitive compensation

Comprehensive benefits

Career development

Collaborative culture

Global reach

Local impact

Job summary

Gallagher in India is seeking a skilled software professional to design, develop and maintain applications across local, networked, cloud, and internet-based environments. The role collaborates with architects, product managers and end users to deliver robust software solutions.

The position emphasizes middleware, legacy, and mainframe systems, with opportunities for growth, learning, and a global reach within a collaborative culture.

Qualifications

• University degree and 5+ years of prior relevant experience, or equivalent experience.
• Experience in app development and database design.
• Knowledge of system architecture and integration.

Responsibilities

• Manage products, systems, and projects with limited supervision.
• Resolve IT function related problems, sometimes complex.
• Coach and review work of junior professionals.

Skills

App development

Database design

System architecture

Stakeholder management

Root cause analysis

Product development management

Product portfolio management

Education

University degree

Job description

Introduction

Welcome to Gallagher in India — where expertise, technology, and purpose come together. Since 2006, Gallagher in India has supported global teams by delivering quality, service, and speed through deep expertise, smart technology, and specialized knowledge services. More than just an operations center, it’s a place where careers grow through collaboration, continuous learning, and purposeful work. We drive efficiency, compliance, and innovation so our teams can focus on serving clients. If you enjoy solving problems and working with purpose, Gallagher is the place where you can grow and feel a sense of belonging.

How you'll make an impact

Responsibilities

Specializes in planning, designing, and developing software systems (e.g., middleware, legacy, mainframe) and applications from concept phase to series production used in local, networked, cloudbased or internet related computer programs. Developers design, code, test, debug, and document program requirements, working with architects, product managers, and endusers in the development and enhancement of applications. Plans, designs, and develops software systems from concept phase to production in local networks or cloud based related computer programs. Codes in relevant languages. Applies advanced knowledge of sub-function typically obtained through advanced education and work experience.

Responsibilities may include:

• Managing products, systems and/or projects/processes, and working independently with limited supervision.
• Facing IT function related problems that are sometimes difficult and moderately complex.
• Coaching and reviewing the work of lower-level professionals.

About you

Qualifications

• University Degree and minimum 5 years of prior relevant experience, or equivalent experience.

Preferred

• App development/programming
• Database design
• System architecture & integration
• Communication and stakeholder management skills
• Root cause analysis
• Product development management
• Product portfolio management.

Additional Information

At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page.

• Competitive compensation
• Comprehensive benefits programs designed to support your well-being
• Career development opportunities and ongoing learning
• A collaborative, people-first culture with accessible leadership
• The opportunity to do meaningful work with global reach and local impact

At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. At times, we will consider transferable skills from previous roles.

Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)