Sr. Team Lead, Quality Engineering

Arthur J. Gallagher & Co. (AJG); Pune District; On-site; INR 1,500,000 - 2,100,000; Full time

Job summary

Gallagher India delivers quality, service, and speed through deep expertise, smart technology, and specialized knowledge services. This role focuses on debugging software and leading QA efforts to ensure high-quality outcomes for global clients.

You will work with cross-functional engineers and stakeholders, develop testing strategies, and contribute to audits and improvement initiatives across applications and systems.

Qualifications

• University Degree and minimum 5 years prior relevant experience, or equivalent experience.
• Experience in debugging software and applying QA methodologies.
• Strong communication and stakeholder management abilities.
• Understanding of app development concepts and testing standards.

Responsibilities

• Setting goals and objectives for team members for achievement of operational results.
• Handling problems that are sometimes difficult and moderately complex.
• Ensuring compliance policies, and procedures are understood and followed.
• Managing a team of professionals and offshore/contract resources or similar groups.

Skills

Debugging software

Communication

Stakeholder management

Quality assurance testing

Programming concepts

Education

University Degree or equivalent

Job description

Introduction

Welcome to Gallagher in India - where expertise, technology, and purpose come together. Since 2006, Gallagher in India has supported global teams by delivering quality, service, and speed through deep expertise, smart technology, and specialized knowledge services. More than just an operations center, it's a place where careers grow through collaboration, continuous learning, and purposeful work. We drive efficiency, compliance, and innovation so our teams can focus on serving clients. If you enjoy solving problems and working with purpose, Gallagher is the place where you can grow and feel a sense of belonging.

How you'll make an impact

Responsibilities:

Specializes in debugging software using automated tests to achieve quality standards for applications, system products, and projects. Executes test plans to ensure program functionality and consults development engineers to address issues. Provides feedback for evaluation of programming languages, systems, and computation software. Develops, conducts, and evaluates application audits and testing processes. Manages a team of Professionals, more senior level Support staff, larger group of off-shore/contract resources or some combination of these groups. May have supervisors reporting to them.

Responsibilities typically include:

• Setting goals and objectives for team members for achievement of operational results.


• Handling problems that are sometimes difficult and moderately complex.


• Ensuring compliance policies, and procedures are understood and followed.

About you

Qualifications:

• University Degree and minimum 5 years prior relevant experience, or equivalent experience.

Preferred:

• Debugging software


• Communication and stakeholder management skills


• Assurance and quality testing; troubleshooting


• App development/programming understanding

Additional Information

At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page.

• Competitive compensation


• Comprehensive benefits programs designed to support your well-being


• Career development opportunities and ongoing learning


• A collaborative, people-first culture with accessible leadership


• The opportunity to do meaningful work with global reach and local impact

At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn't align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. At times, we will consider transferable skills from previous roles.

Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)