Senior Manager - TQM (Total Quality) - TMPV

Tata Motors; Pune District; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Tata Motors in Pune is seeking a Quality / TQM professional to operationally deploy and sustain Total Quality Management across functions and plants. You will help execute the enterprise TQM roadmap, build capability, and coordinate with stakeholders to strengthen organizational maturity in TQM.

The role requires 3-8 years in Quality / TQM / Operational Excellence, hands-on experience with QC Story, Kaizen, RCA, PDCA, 7 QC Tools, and familiarity with IATF 16949.

Qualifications

• Bachelor's or Master's in engineering (Mechanical/Production/Automotive preferred).
• 3-8 years in Quality / TQM / Operational Excellence.
• Hands-on experience with TQM tools (QC Story, Kaizen, RCA, PDCA, 7 QC Tools).
• Familiarity with IATF 16949 preferred.

Responsibilities

• Deploy and sustain TQM practices across functions and plants.
• Coordinate with cross-functional SPOCs to complete roadmap activities.
• Coach teams on problem solving, QC Story, A3, Kaizen, 7 QC Tools, and PDCA.
• Prepare standards, manuals, and documentation for TQM.
• Support internal and external TBEM/corporate assessments.
• Drive Daily Work Management (DWM) standards and KPIs.

Skills

Problem solving

Cross-functional collaboration

Training & coaching

Quality mindset

Education

Bachelor's / Master's in engineering (Mechanical/Production/Automotive)

Tools

QC Story

Kaizen

QC Circles

RCA

PDCA

7 QC Tools

TPM

Lean

Six Sigma

Job description

Purpose of the Role

This role exists to operationally deploy, support, and sustain Total Quality Management practices across functions and plants. It enables execution of the enterprise TQM roadmap through capability building, structured problem solving, assessments, and coordination across stakeholders, thereby strengthening organizational maturity in TQM.

Job Responsibility

1. TQM Deployment and Execution

• Execute the TQM roadmap defined by the Lead across assigned functions/plants.
• Coordinate with cross-functional SPOCs to ensure timely completion of roadmap activities.
• Support deployment of QC Story, PDCA, 7 QC Tools, Kaizen, TQC, TPM, Lean practices.
• Prepare/update TQM standards, DTQMP chapters, x`guidelines, manuals, and documentation.
• Support in documentation, case studies, and evidencing.

2. Continuous Improvement

• Facilitate improvement projects in Quality, Cost, Delivery, Safety, Customer Satisfaction.
• Use structured problem-solving (QC Story, A3, RCA, 8D, Why-Why, Fishbone).
• Support chronic issue resolution using data-driven methods.
• Facilitate closure of findings with functions/plants.
• Prepare for internal and external evaluations (TBEM, Corporate assessments).
• Create and update Daily Work Management (DWM) Manuals including:
  • Standards, routines, KPIs, visual controls
  • Review mechanisms (morning meetings, shift reviews)

3. Quality culture building and Employee engagement

• Organize and deliver TQM training programs across levels.
• Coach teams on problem solving, QC Story, A3, Kaizen, 7 QC Tools, PDCA.
• Support capability assessments and identify training needs.
• Plan Quality Month activities, competitions, and internal recognition programs.
• Drive culture of TQM, teamwork, and ownership.

Desired Candidate Profile

Education

• Bachelors / Masters degree in engineering (Mechanical/Production/Automotive preferred)

Relevant Experience

1. 3-8years of experience in Quality / TQM / Operational Excellence
2. Handson experience in TQM tools: QC Story, Kaizen, QC Circles, RCA, PDCA, 7 QC Tools
3. Exposure to TPM, Lean, Six Sigma, WCQ or similar frameworks
4. Experience in driving crossfunctional improvement initiatives
5. Familiarity with IATF 16949 requirements preferred