Senior Manager - Telesales

r3 Consultant; Bengaluru; On-site; INR 1,000,000 - 2,500,000; Full time

Job summary

r3 Consultant is seeking a Growth and Strategy Manager in Bengaluru, India. The role involves optimizing telesales operations, conducting data analysis, solving business challenges, and managing stakeholder relationships. Applicants should have a Bachelor's degree in Engineering (B.Tech) or MBA, along with relevant experience in telesales and data analysis. Strong program management and communication skills are essential for driving projects and ensuring collaboration across teams. This position offers an opportunity to impact business growth and strategy directly.

Qualifications

• 3-8 years of experience in a related field, or 1-5 years with an MBA.
• Experience leading a telesales team of 30+ agents.
• Proficient in data analysis and handling.

Responsibilities

• Implement and optimize telesales strategies to drive results.
• Utilize data analysis to identify trends and provide insights.
• Manage timelines and deliverables for special projects.

Skills

Telesales operations

Data analysis

Stakeholder management

Problem-solving

Program management

Communication skills

Organizational skills

Analytical thinking

Education

Bachelor’s degree in Engineering (B.Tech) or MBA

Tools

Google Sheets

Job description

Growth and Strategy Manager

Location: Bangalore

About Magicbricks

Magicbricks, a division of Times Internet Limited, a wholly owned subsidiary of Bennett,Coleman & Co. Ltd (The Times Group), is India's largest and most trusted property marketplace. It enables buyers, sellers and renters to find and browse properties across India. Magicbricks is the leading proptech platform providing rich and relevant information for all property related matters. With 850+ employees across 11 business verticals and offices in 35 cities, its headquarters are in Noida.

Role Description

We are seeking a results-driven and detail-oriented Growth and Strategy Manager (or Sr. Manager). The candidate will work on various special projects across businesses, some of which will focus heavily on telesales. This role is ideal for a proactive, problem‑solving individual with strong program management capabilities and strong stakeholder management.

Job Responsibilities

• Telesales Operations: Implement and optimize telesales strategies, ensuring alignment with overall business goals; understand and streamline the telesales processes; improve funnel efficiency to drive better results.
• Data Analysis & Reporting: Utilize advanced data analysis to identify trends, forecast performance, and provide actionable insights; maintain and analyze performance data in Google Sheets to ensure accurate reporting and track key metrics.
• Problem Solving: Apply strong problem‑solving skills to address business challenges, implement effective solutions, and drive continuous improvement within telesales operations.
• Stakeholder Management: Work closely with internal stakeholders across departments to align objectives, communicate findings, and drive projects forward; build and maintain strong relationships with relevant teams to ensure seamless collaboration and execution of initiatives.
• Program Management: Oversee special projects related to telesales and business growth initiatives, managing timelines, deliverables, and resources; drive end‑to‑end implementation of projects, ensuring a structured approach to problem‑solving and solution delivery.

Skills

• Bachelor’s degree in Engineering (B.Tech) with 3‑8 years of experience, or MBA with 1‑5 years of relevant experience.
• Proven experience leading a telesales set‑up with 30+ agents, with demonstrated success in driving results.
• Proficient in Google Sheets and data analysis, comfortable working with data to make informed decisions.
• Strong detail orientation and commitment to thorough understanding of issues to deliver effective solutions.
• Excellent stakeholder management skills and experience working across diverse teams.
• Problem‑solving and analytical thinking.
• Advanced data handling and interpretation.
• Strong organizational and project management skills.
• Effective communication and interpersonal skills.

Qualifications

B.Tech or MBA.