Senior Manager - Sales

ExlService Holdings, Inc.; Dadri; On-site; INR 600,000 - 900,000; Full time

Job summary

ExlService Holdings, Inc. in India is seeking a results-driven SDR leader to oversee the SDR pod, driving meetings, qualified leads, and pipeline growth within Dadri operations.

You will shape strategy, coach team members, and coordinate closely with sales and marketing to maximize account engagement. The role emphasizes hands-on leadership, data-driven decision making, and strong collaboration across Sales, Client Partners, Marketing and Growth teams, with a focus on effective outreach across

Responsibilities

• Lead and manage SDR pod performance across meetings, qualified leads, opportunity creation, and pipeline contribution.
• Coach, mentor, and develop SDRs through regular reviews, feedback, and capability-building sessions.
• Partner with Sales, Client Partners, Marketing, and Growth teams to prioritize target accounts, personas, and campaigns.
• Drive outbound and inbound prospecting execution across email, phone, LinkedIn, and sales engagement platforms.
• Improve conversion rates by strengthening lead qualification, follow-up discipline, and sales handoff quality.
• Ensure accurate Salesforce updates, activity tracking, reporting, and funnel governance.
• Use performance insights to identify gaps, optimize outreach, and improve team outcomes.

Job description

Key Responsibilities

• Lead and manage SDR pod performance across meetings, qualified leads, opportunity creation, and pipeline contribution.
• Coach, mentor, and develop SDRs through regular reviews, feedback, and capability-building sessions.
• Partner with Sales, Client Partners, Marketing, and Growth teams to prioritize target accounts, personas, and campaigns.
• Drive outbound and inbound prospecting execution across email, phone, LinkedIn, and sales engagement platforms.
• Improve conversion rates by strengthening lead qualification, follow-up discipline, and sales handoff quality.
• Ensure accurate Salesforce updates, activity tracking, reporting, and funnel governance.
• Use performance insights to identify gaps, optimize outreach, and improve team outcomes.