Manager - Strategic Initiatives

Tata Communications; Pune District; On-site; INR 1,200,000 - 2,400,000; Full time

Job summary

Tata Communications is seeking an enterprise sales/account management professional in Pune to lead the full sales cycle from intro through proposal to order fulfilment.

You will drive revenue targets, expand the customer base, and capture opportunities in SFDC while coordinating with product, legal, and commercial teams to close key deals. Strong presentation skills and customer requirements analysis are essential.

Qualifications

• Bachelor's degree or equivalent. MBA or equivalent preferred.
• Experience: 3-7 years of enterprise sales / account management experience.

Responsibilities

• Delivering Revenue Targets and Pipeline Growth
• Developing existing customer base through appropriate propositions
• Identifying requirements and sales opportunities with customers
• Understanding the customer needs and expectations
• Attending and presenting at external customer meetings and internal meetings with other company functions necessary to aid business development
• Managing account action plan for assigned accounts or regions
• Responding to and following up on sales enquiries
• Monitoring and reporting on customer feedback, market and competitor activities and provide relevant reports and information
• Capturing qualified opportunities in SFDC, and growing strong pipelines
• Proactively identifying the problem area internally with product and solutions team, setting up periodic calls between, sales, legal, commercial, solution and product to propose the desired solution to customers, prioritize on key opportunities to gain faster closures
• Keeping up to date with products and competitors

Skills

SFDC management

Account management

Sales presentations

Requirements gathering

Education

Bachelor's degree or equivalent

MBA preferred

Tools

SFDC

Job description

Broad outline of the Role

• The role is responsible for executing the plan to reach the sales targets (OB and revenue) by maintaining and expanding the customer base. The role will own the entire sales process from introductory meeting to creating formal customer proposal until the order fulfilment. This is an operational role, responsible for delivering results that have direct impact on the achievement of results within the assigned account and business.

Minimum Qualifications Experience

• Bachelors and/or equivalent experience. MBA or equivalent preferred. Experience: 3-7 Years of enterprise sales / account management experience

Other Knowledge Skills

• Experience in SFDC management, pipeline/funnel build
• Account management and sales experience
• Demonstrable ability to create and give business and technical presentations and demos.
• Demonstrated experience in gathering and understanding customer business requirements.

Key Responsibilities

1. Delivering Revenue Targets and Pipeline Growth
2. Developing existing customer base through appropriate propositions
3. Identifying requirements and sales opportunities with customers
4. Understanding the customer needs and expectations
5. Attending and presenting at external customer meetings and internal meetings with other company functions necessary to aid business development.
6. Managing account action plan for assigned accounts or regions.
7. Responding to and following up on sales enquiries
8. Monitoring and reporting on customer feedback, market and competitor activities and provide relevant reports and information.
9. Capturing qualified opportunities in SFDC, and growing strong pipelines
10. Proactively identifying the problem area internally with product and solutions team, setting up periodic calls between, sales, legal, commercial, solution and product to propose the desired solution to customers, prioritize on key opportunities to gain faster closures.
11. Keeping up to date with products and competitors