Senior Manager - Sales

EXL; Dadri; On-site; INR 500,000 - 900,000; Full time

Job summary

EXL in India seeks a Sales Development Representative (SDR) team lead to drive outbound prospecting, qualify leads, and accelerate opportunity creation across meetings and the pipeline. You will mentor SDRs, align with Sales, Marketing and Growth, and prioritise target accounts and personas to maximise win rates.

You will oversee multi-channel outreach (email, phone, LinkedIn) and improve conversion by tightening qualification, follow-up, and handoffs.

Responsibilities

• Lead and manage SDR pod performance across meetings, qualified leads, opportunity creation, and pipeline contribution.
• Coach, mentor, and develop SDRs through regular reviews, feedback, and capability-building sessions.
• Partner with Sales, Client Partners, Marketing, and Growth teams to prioritize target accounts, personas, and campaigns.
• Drive outbound and inbound prospecting execution across email, phone, LinkedIn, and sales engagement platforms.
• Improve conversion rates by strengthening lead qualification, follow-up discipline, and sales handoff quality.
• Ensure accurate Salesforce updates, activity tracking, reporting, and funnel governance.
• Use performance insights to identify gaps, optimize outreach, and improve team outcomes.

Skills

Sales leadership

Team management

Pipeline development

Forecasting & reporting

Tools

Salesforce

Job description

• Lead and manage SDR pod performance across meetings, qualified leads, opportunity creation, and pipeline contribution.
• Coach, mentor, and develop SDRs through regular reviews, feedback, and capability-building sessions.
• Partner with Sales, Client Partners, Marketing, and Growth teams to prioritize target accounts, personas, and campaigns.
• Drive outbound and inbound prospecting execution across email, phone, LinkedIn, and sales engagement platforms.
• Improve conversion rates by strengthening lead qualification, follow-up discipline, and sales handoff quality.
• Ensure accurate Salesforce updates, activity tracking, reporting, and funnel governance.
• Use performance insights to identify gaps, optimize outreach, and improve team outcomes.