Senior Manager - Retail Sales

dentsuaegis; Kolkata District; On-site; INR 500,000 - 900,000; Full time

Job summary

Dentsu in Kolkata, India, is seeking a dynamic Sales & Business Development professional to manage client relationships and drive revenue. The role involves coordinating projects, liaising with clients, and leveraging market insights to shape pricing and promotions.

You will work across the Dentsu network, build a strong client pipeline, and monitor performance to ensure targets are met within the Indian market. This full-time, permanent role is based at Acropolis Mall, Kolkata.

Responsibilities

• Collaborate with colleagues and local markets across Dentsu to meet client service needs
• Coordinate activity to deliver projects on time and within budget
• Support Client Manager and team with client liaison and administration
• Engage with clients to support delivery of communication and service
• Research market trends to inform planning
• Monitor sales data to assess plan effectiveness and flag issues
• Develop and execute strategies to sell retail display inventory to brands
• Identify new business opportunities and build a pipeline of potential clients
• Aim to achieve revenue targets and sales growth
• Build and maintain relationships with existing clients and stakeholders
• Serve as the point of contact for client inquiries and ensure customer satisfaction
• Conduct market analysis to identify trends and customer needs
• Contribute to pricing models and promotional strategies to maximise revenue
• Monitor and report sales performance, pipeline metrics, and market feedback to leadership
• Use data insights to refine sales strategies and improve customer acquisition

Job description

The purpose of this role is to provide support and assistance in all areas of managing the client's business and keeping day to day activities running smoothly.

Key responsibilities:

• Works collaboratively with colleagues and (where appropriate) local markets across Dentsu to meet client service needs
• Coordinates activity ensuring projects and plans deliver against objectives and on time/budget
• Supports Client Manager and wider team with general client liaison and administration
• Connects with client to support delivery of communication and service.
• May research new market trends to incorporate into planning.
• Monitors sales data to measure plan effectiveness flagging issues where appropriate

Sales & Business Development:

1. Develop and execute strategies to sell retail display inventory to brands.
2. Identify new business opportunities and build a pipeline of potential clients.
3. Achieve revenue targets and sales growth objectives.

Client Relationship Management:

1. Build and maintain strong relationships with existing clients and stakeholders.
2. Act as a point of contact for client inquiries, ensuring customer satisfaction and repeat business.

Market Research & Strategy:

1. Conduct market analysis to identify trends, competitor strategies, and customer needs.
2. Provide input for pricing models and promotional strategies to maximize revenue.

Reporting & Analysis:

1. Monitor and report sales performance, pipeline metrics, and market feedback to leadership.
2. Use data insights to refine sales strategies and improve customer acquisition.

Location: India - West Bengal - Kolkata - Acropolis Mall

Brand: C - Lab

Time Type: Full time

Contract Type: Permanent