Manager - Retail Sales

dentsuaegis; Gurugram District; On-site; INR 600,000 - 1,000,000; Full time

Job summary

C - Lab in Gurugram is hiring for a permanent, full-time role to manage client business operations. The role emphasizes collaboration across Dentsu, coordinating projects, and supporting sales and client services.

You will connect with clients to ensure smooth service delivery and help identify market opportunities. The position covers sales strategy, market research, and performance reporting, with a focus on achieving revenue targets and maintaining strong client relationships.

Qualifications

• Experience in sales and client-facing roles is helpful.
• Ability to coordinate cross-functional activities and projects.

Responsibilities

• Collaborate with colleagues and local markets to meet client service needs.
• Coordinate activities to deliver projects on time and within budget.
• Support Client Manager and team with administration and client liaison.
• Engage with clients to support delivery of communications and service.
• Research market trends to inform planning and strategy.
• Monitor sales data and flag issues affecting plan execution.
• Develop and execute strategies to sell retail display inventory to brands.
• Identify new business opportunities and build a pipeline of potential clients.
• Aim to achieve revenue targets and drive sales growth.
• Build and maintain strong relationships with existing clients and stakeholders.
• Serve as a point of contact for client inquiries and ensure satisfaction.
• Conduct market analysis to identify trends, competitor strategies, and customer needs.
• Provide input for pricing models and promotional strategies to maximise revenue.
• Monitor and report sales performance, pipeline metrics, and market feedback to leadership.
• Utilise data insights to refine sales strategies and improve customer acquisition.

Job description

The purpose of this role is to provide support and assistance in all areas of managing the client's business and keeping day to day activities running smoothly.

Job Description:

Key responsibilities:

• Works collaboratively with colleagues and (where appropriate) local markets across Dentsu to meet client service needs
• Coordinates activity ensuring projects and plans deliver against objectives and on time/budget
• Supports Client Manager and wider team with general client liaison and administration
• Connects with client to support delivery of communication and service.
• May research new market trends to incorporate into planning.
• Monitors sales data to measure plan effectiveness flagging issues where appropriate

Sales & Business Development:

• 1. Develop and execute strategies to sell retail display inventory to brands.
• 2. Identify new business opportunities and build a pipeline of potential clients.
• 3. Achieve revenue targets and sales growth objectives.

Client Relationship Management:

• 1. Build and maintain strong relationships with existing clients and stakeholders.
• 2. Act as a point of contact for client inquiries, ensuring customer satisfaction and repeat business.

Market Research & Strategy:

• 1. Conduct market analysis to identify trends, competitor strategies, and customer needs.
• 2. Provide input for pricing models and promotional strategies to maximize revenue.

Reporting & Analysis:

• 1. Monitor and report sales performance, pipeline metrics, and market feedback to leadership.
• 2. Use data insights to refine sales strategies and improve customer acquisition.

Location: Gurugram

Brand: C - Lab

Time Type: Full time

Contract Type: Permanent