Senior Manager- Facility

Keka Technologies Private Limited; Pune District; On-site; INR 600,000 - 900,000; Full time

Job summary

Keka Technologies Private Limited is seeking a Facilities Manager to oversee daily operations of building systems and ensure premium resident services in Pune. You will manage HVAC, electrical, plumbing, elevators, BMS, fire safety, and housekeeping, while coordinating with security and maintenance teams.

The role emphasizes leadership, vendor management, safety compliance, budget adherence, and high-quality service delivery, with a focus on sustainability and efficient resource use.

Qualifications

• Experience managing daily operations of building systems and facilities.
• Strong leadership and team management skills.
• Excellent communication and customer service orientation.
• Attention to quality, safety, and regulatory compliance.

Responsibilities

• Oversee daily operations of HVAC, electrical, plumbing, and safety systems.
• Act as single point of contact for resident concerns and service requests.
• Coordinate community services and premium offerings.
• Supervise on-site staff and external vendors; manage AMC contracts.
• Ensure compliance with fire safety, environment, and building codes.
• Prepare and manage facility budgets and cost controls.

Skills

Facilities management

Leadership

Budgeting

Communication

Customer service

Tools

BMS

CAFM

Facility management software

Job description

Manage daily operations of all building systems including HVAC, electrical, plumbing, elevators, BMS, and fire safety systems.

Ensure timely preventive and corrective maintenance of all facilities and equipment.

Oversee housekeeping, landscaping, pest control, and waste management with a focus on premium quality and hygiene.

Resident Relations:

Act as the single point of contact for all resident concerns and service requests.

Ensure a prompt, courteous, and professional response to resident queries.

Coordinate community events or premium services in alignment with the luxury living experience.

Supervise all on-site technical and support staff (security, housekeeping, technicians).

Manage contracts, performance, and quality of service of external vendors and AMC providers.

Ensure all staff are trained in customer service and property-specific protocols.

Compliance & Safety:

Ensure compliance with all statutory regulations (fire safety, environment, building codes, etc.).

Conduct regular audits and safety drills.

Maintain documentation for licenses, certifications, and safety records.

Financial & Budgeting:

Prepare and manage facility budgets, service charge reconciliation, and cost control.

Approve facility-related purchases and monitor maintenance expenses.

Ensure efficient use of resources and sustainability practices.

Strong leadership and team management skills.

Excellent communication and customer service orientation.

High attention to detail and a proactive approach.

Technical expertise in building systems and maintenance.

Familiarity with BMS, CAFM, and facility management software.