Senior Manager- Business Development (Air Express)

Delhivery; Bengaluru; On-site; INR 1,200,000 - 2,100,000; Full time

Job summary

Delhivery in Bengaluru is seeking a high-energy sales professional to drive our Cross Border Air Express and Air Parcel business in the Karnataka region.

You will focus on acquiring exporters, D2C brands, SMEs, and businesses with global shipping needs, owning revenue growth and shipment volumes.

As the primary commercial owner for select accounts, you will coordinate with operations and pricing teams to design scalable, time-definite international air solutions.

Qualifications

• Must have 6–12 years in Air Express / International Courier / Cross Border Parcel.

Responsibilities

• Drive new customer acquisition for international air express / parcel shipments.
• Build a strong pipeline across exporters, D2C brands, e-commerce sellers, and SMEs.
• Own and deliver regional revenue targets with focus on shipment volumes and yield.
• Identify opportunities in direct export shipping and cross-border e-commerce.
• Onboard and manage clients with recurring international shipping requirements.
• Build long-term relationships to drive shipment volumes and wallet share.
• Sell time-definite international air express solutions (parcel-based shipping).
• Collaborate with operations, pricing, and customer experience teams.

Job description

We are looking for a high-energy sales professional to drive our Cross Border Air Express / Air Parcel business in the Karnataka region.

This role is focused on building and scaling international shipping volumes by acquiring exporters, D2C brands, SMEs, and businesses with global shipping needs.

As an IATA-licensed player, we operate a direct air capacity model enabling faster, reliable, and scalable international deliveries.

The role requires strong hunting ability, solution selling, and ownership of revenue growth in a fast-paced environment.

Key Responsibilities:

Business Development & Revenue Growth

• Drive new customer acquisition for international air express / parcel shipments
• Build a strong pipeline across exporters, D2C brands, e-commerce sellers, and SMEs
• Own and deliver regional revenue targets with focus on shipment volumes and yield
• Identify opportunities in direct export shipping and cross-border e-commerce

Client Management

• Onboard and manage clients with recurring international shipping requirements
• Build long-term relationships to drive consistent shipment volumes and wallet share
• Act as the primary commercial owner for client accounts
• Sell time-definite international air express solutions (parcel-based shipping)
• Work with internal teams to design competitive, scalable shipping solutions
• Drive pricing discussions, negotiations, and closure of deals

Internal Coordination

• Collaborate with operations, pricing, and customer experience teams
• Ensure smooth onboarding and shipment lifecycle management
• Maintain visibility on shipment performance to ensure service reliability
• Track trends in cross-border e-commerce, export shipping, and air express demand
• Stay updated on pricing, competition, and service benchmarks

Preferred Experience

• 6 to 12 years of experience in Air Express / International Courier / Cross Border Parcel business
• Background in express logistics players or asset-backed air cargo models (non-FF)
• Strong experience in hunting, client acquisition, and revenue ownership
• Understanding of export shipping, e-commerce logistics, and international parcel flows
• Proven ability to drive shipment volumes and build scalable accounts