Senior Manager - Branch Sales in Freight Forwarding

DP World Express Logistics Private Limited; Gurugram District; On-site; INR 1,800,000 - 3,600,000; Full time

Job summary

DP World Express Logistics Private Limited in Gurgaon is seeking a Senior Manager - Branch Sales to lead Freight Forwarding sales, drive revenue growth and market expansion. You will map markets, manage key accounts, and ensure robust CRM adoption to maintain a strong pipeline.

The role requires strategic planning, cross-functional collaboration with Pricing and Operations, and the ability to develop targeted customer lists and forecast performance.

Responsibilities

• Map the market and maintain up-to-date intelligence on customers in the region.
• Develop a prioritized target customer list and focus sales effort to penetrate and grow the target customers.
• Prepare sales forecasts, budgets, and performance reports.
• Maintain book of business as agreed and ensure 100% CRM adoption.
• Add new customers as agreed and focus on DSO and collections.
• Conduct Monthly Business Reviews (MBRs) and Quarterly Business Reviews (QBRs) for critical customers.
• Collaborate with Pricing and Operations teams to ensure seamless service delivery.
• Prepare regular reports on sales performance, market conditions, and customer feedback for management review.

Job description

Senior Manager - Branch Sales - Freight Forwarding

Develop and implement effective sales strategies to achieve revenue targets and market share growth. Responsible for meeting and exceeding the sales targets and budget allocations. Map the market and maintain up-to-date intelligence on customers in the region. Develop a prioritized target customer list and focus sales effort to penetrate and grow the target customers Conduct market research and stay updated on industry trends. Prepare and present sales forecasts, budgets, and performance reports. Maintain book of business as agreed Work on Integrated Solutions for Customers Build and maintain strong relationships with existing customers to ensure high levels of satisfaction and repeat business. Ensure 100% CRM adoption and maintain pipeline as per budget Add new customers as agreed. Focus on DSO and collections Conduct Monthly Business Reviews (MBRs) and Quarterly Business Reviews (QBRs) for critical customers to assess performance and opportunities Develop strong understanding of the business of Critical customers to aid customer retention. Ensure effective communication with Pricing and Operations teams on any opportunities, challenges, and alternative options for improved pricing strategies. Maintain a comprehensive understanding of the Freight Forwarding services, including Air and Sea Collaborate with internal teams (Pricing, customer service, and finance) to ensure seamless service delivery. Conduct regular client meetings to promote services and address any concerns. Network with internal Business units on information sharing and identifying fresh opportunities for the division. Prepare regular reports on sales performance, market conditions, and customer feedback for management review. Ensure compliance with company policies and industry regulations Experience Level Senior Level