Senior Manager - Agency Training

Tata AIA Life Insurance; Secunderabad; On-site; INR 2,500,000 - 3,500,000; Full time

Job summary

Tata AIA Life Insurance is seeking a Senior Manager in Training Planning & Coordination. The role oversees automation and tracking of training records, and ensures training materials and systems meet regulatory requirements across distribution channels.

The candidate will lead a team of managers and senior executives, coordinating with multiple internal and external stakeholders to deliver training programs and related logistics.

Qualifications

• Graduation and proficiency in Excel.
• MS Access and negotiation skills.
• Experience in Financial / Training institute with team handling of at least 4 people.

Responsibilities

• Automation and tracking of training records and reports.
• Ensure timely regulatory submissions and audits.
• Coordinate with internal stakeholders across functions for training needs and budget.

Skills

MS Office

Leadership

Team management

Communication

Problem solving

Education

Graduation

MS Access

Negotiation Skills

Tools

MS Access

Job description

Role Description

A Position Overview

Position Title

Senior Manager

Department

Training Planning & Coordination

Grade

401/Senior Manager

Role Summary:

Responsible for Automation & Tracking of Training Records and ensuring enhancement as per business requirement and changes in regulations.

B Organizational Relationships

Reports To

AVP & Head - TPC

Supervises

Manager /Assistant Manager / Senior Executives

C Job Dimensions

Geographic Area Covered

Support all Distribution Channels with Training Administration Function (HO level)

Stakeholders Internal

ZONE TPC TEAM, Trainers of all Distribution Channels - Agency, PD & Rural Trainers of all Distribution Channels - Agency, PD & Rural, Sales Force of all Channels for Training related activities, Purchase for commercials, Finance for payment, DOPs (candidate ID creation for training & Exam related), IT (Insight related updates / enhancements), Legal & Compliance Team for communication with IRDA

Stakeholders External

Vendors for availing Training & training related logistics, IRDA Accredited Training Institutes (ATIs), NSEIT - for IRDA Portal related issues

D Key Result Areas

• Automation & Tracking of Training Records
• Training Reports
• Ensuring timely procurement of Training Material & assess requirement
• Conceptualized & design internal system to capture training effectively.
• Employee Development
• Undertake UAT for incorporation of changes in system
• Ensure regulatory Submissions on time
• Train the Zone TPC on Process and System & resolve exceptions / escalations
• Ensure enhancement as per business requirement and changes in regulations.
• Participate in risk mitigation plans, contingency planning, business continuity programs by executing and reporting within defined timelines. Highlight and recommend process gaps, flaws and process changes.

E Skills Required

Technical

Good Knowledge of MS Office

Behavioral

Essential

Desired

Interpersonal Skills

Communication skills

Creative Thinking Skills

Supervising/Leadership skills

Teamwork Skills

Influencing skills

Relationship Building Skills

Decision making skills

F Incumbent Characteristics

Essential

Desired

Qualification

Graduation & Proficiency in Excel

MS Access, Negotiation Skills

Experience

Min. 8 years of experience in Financial / Training institute. Should possess managerial skill and have handled a team of at least 4 people.