Sr Manager - Agency Training

Tata AIA Life Insurance; Palakkad; On-site; INR 700,000 - 900,000; Full time

Job summary

Tata AIA Life Insurance in India seeks a seasoned Training Administration professional to automate and track training records, ensuring enhancements as per regulatory changes. The role covers all distribution channels with HO-level coordination.

You will lead a team, oversee UAT, and ensure timely training material procurement while collaborating with IT, Finance, and Legal for IRDA alignment. Experience in financial/training institutes and people leadership is essential.

Qualifications

• Technical proficiency in MS Office and data handling.
• Experience with training administration and reporting workflows.

Responsibilities

• Automate and track training records across distribution channels.
• Prepare training reports and analytics for stakeholders.
• Procure training materials timely and manage related logistics.
• Design internal systems to capture training effectively and support UAT.
• Develop employees and oversee a team of 4+ people.
• Coordinate regulatory submissions and adherence to IRDA requirements.
• Train Zone TPC on processes and systems; resolve issues and escalations.

Skills

MS Office

Education

Graduation

Excel / MS Access

Negotiation Skills

Job description

Role Summary:

Responsible for Automation & Tracking of Training Records and ensuring enhancement as per business requirement and changes in regulations.

Organizational Relationships

Reports To: AVP & Head - TPC

Supervises

Manager /Assistant Manager / Senior Executives

Job Dimensions

Geographic Area Covered: Support all Distribution Channels with Training Administration Function (HO level)

Stakeholders Internal

ZONE TPC TEAM, Trainers of all Distribution Channels - Agency, PD & Rural Trainers of all Distribution Channels - Agency, PD & Rural, Sales Force of all Channels for Training related activities, Purchase for commercials, Finance for payment, DOPs (candidate ID creation for training & Exam related), IT (Insight related updates / enhancements), Legal & Compliance Team for communication with IRDA

Stakeholders External

Vendors for availing Training & training related logistics, IRDA Accredited Training Institutes (ATIs), NSEIT - for IRDA Portal related issues

Key Result Areas

• Automation & Tracking of Training Records
• Training Reports
• Ensuring timely procurement of Training Material & assess requirement
• Conceptualized & design internal system to capture training effectively.
• Employee Development
• Undertake UAT for incorporation of changes in system
• Ensure regulatory Submissions on time
• Train the Zone TPC on Process and System & resolve exceptions / escalations
• Ensure enhancement as per business requirement and changes in regulations.
• Participate in risk mitigation plans, contingency planning, business continuity programs by executing and reporting within defined timelines. Highlight and recommend process gaps, flaws and process changes.

E Skills Required

Technical: Good Knowledge of MS Office

Behavioral

Interpersonal skills Communication skills Creative thinking skills Supervising/Leadership skills Teamwork Skills Influencing skills Relationship Building skills Decision making skills

Incumbent Characteristics

Essential Desired Qualification

Qualification

Graduation & Proficiency in Excel MS Access, Negotiation Skills

Experience

Min. 8 years of experience in Financial / Training institute. Should possess managerial skill and have handled a team of at least 4 people.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.