Senior Learning Consultant

Hero Education; Delhi; On-site; INR 300,000 - 540,000; Full time

Job summary

Hero Education, part of the Hero Group, seeks a B2C Sales Executive to drive consultative selling of online UG & PG degree programs to working professionals, freshers, and students.

You will conduct outbound calls, demos, and chats, guiding prospects from inquiry to admission while delivering a superior learning experience. Strong CRM usage and results focus are essential in this role.

Qualifications

• 0-5 years of experience in a B2C sales environment.
• Good understanding of Dialler Operations and CRM management using Salesforce, Lead Squared and NoPaperForms.
• Excellent communication, listening, and persuasion skills to engage candidates.
• Strong ownership and ability to establish processes from scratch.
• Experience in startup environments is preferred.
• Focus on achieving results and perseverance in challenges.

Responsibilities

• Make outbound calls to new prospects and follow up with leads to achieve sales targets.
• Engage with candidates via calls, demos, emails, and chats to provide a compelling learning experience.
• Guide leads to suitable degree programs (BA, BCom, BSc, MA, MCom, MCA, MBA, etc.).
• Develop engaging discussions to drive enrollment in learning programs.
• Manage sales funnel and CRM data to optimize performance and outcomes.
• Adhere to high-quality sales practices and processes while meeting targets.

Skills

Communication

Persuasion

Ownership

Startup mindset

Result orientation

Tools

Salesforce

Lead Squared

NoPaperForms

Job description

Hero Education is an education arm of the Hero Group, committed to championing the future of learning and shaping how education evolves for a changing India. We believe education has the power to expand opportunity and that the way people learn, make choices, and access education must continue to evolve with the world around them.

Our vision is to democratise access to quality education and make learning more relevant, accessible, and meaningful for every learner. Hero Education brings together multiple businesses and initiatives that contribute to this larger vision, each addressing different opportunities and challenges within the evolving education landscape.

Hero Education is part of one of India’s most diversified and respected business groups, with a presence across automotive, finance, renewable energy, electronics, and education. The Group’s portfolio includes Hero MotoCorp, Hero FinCorp, Hero Future Energies, Rockman Industries, Hero Electronix, Hero Mindmine, and Hero Vired.

https://go.heroeducationservices.com/dx0rnic

About the Role

As a B2C Sales Executive, you will be responsible for consultative selling of our online UG & PG degree programs to working professionals, freshers, and students. You’ll play a key role in guiding prospects through the enrollment journey - from inquiry to admission - ensuring a seamless and impactful experience.

Key Responsibilities:

• Conduct outbound calls to new prospects and maintain regular follow-up with previously contacted leads to achieve sales objectives.
• Engage with candidates through telecalls, online demos, trial sessions, emails, and chats, providing them with a compelling learning experience.
• Understand each lead’s background, educational goals, career aspirations, and guide them toward suitable degree programs (BA, BCom, BSc, MA, MCom, MCA, MBA, etc.).
• Develop impactful and engaging discussions with prospective candidates, ensuring their enrollment in our learning programs.
• Employ data-driven sales management techniques, effectively managing the entire sales funnel and leveraging CRM tools such as Salesforce, Lead Squared, and No Paper Forms.
• Emphasize high-quality sales practices and adhere to strong sales processes, driving results and meeting targets consistently.

Requirements:

• Possess 0-5 years of experience in a B2C sales environment, demonstrating a track record of exceptional sales achievements.
• Display a good understanding of Dialler Operations and CRM Management, leveraging tools such as Salesforce, Lead Squared, and NoPaperForms.
• Exhibit excellent communication, listening, and persuasion skills to engage effectively with candidates.
• Demonstrate a high level of ownership and the ability to establish processes from scratch.
• Previous exposure to startup environments is preferred, showcasing adaptability and resourcefulness.
• Display a strong focus on achieving results and perseverance in the face of challenges.

Join us at Hero Education and be part of a dynamic team shaping the future of education. Together, we are building meaningful learning experiences, expanding access to education, and creating an impact on how learners discover, learn, and grow.

Note: At Hero Education, we believe in the value of diversity and inclusivity. As an employer, we are committed to providing a safe, respectful, and welcoming environment where individuals from diverse backgrounds can pursue their ambitions and achieve their potential. We actively encourage candidates from all backgrounds to apply for our open positions.