Senior Lead Business Development

NPCI

Bengaluru

On-site

INR 3,500,000 - 7,000,000

Full time

8 days ago

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Job summary

National Payments Corporation of India (NPCI) is seeking a Lead / Sr. Lead Business Development (B2B) to drive growth for NBBL's B2B product suite. The role requires strategic thinking, market insight, and strong relationship management with banks and fintech partners.

The candidate will work cross-functionally with product, compliance and tech teams to accelerate user acquisition, activation and revenue, while ensuring superior partner engagement and onboarding execution.

Qualifications

10+ years of experience in payments domain in a similar role (products/relationship management/certification).
Graduation in BE/B.Tech or MBA or equivalent full-time.
Excellent interpersonal skills and a strong customer-centric approach.

Responsibilities

Drive rapid user acquisition, engagement, activation and revenue growth for NBBL B2B products.
Collaborate with product, marketing and technology to launch new features and optimize user experience.
Own onboarding and partnerships with banks, PA/PGs and other clients to achieve closures.
Prepare dashboards and trackers for management reviews on a weekly/monthly basis.

Skills

Customer centric

Analytical

Interpersonal skills

Go getter

Self-driven

Result oriented

Education

BE/B.Tech or MBA (Graduation)

Tools

MS Office

Job description

National Payments Corporation of India (NPCI) | Full Time

The National Payments Corporation of India (NPCI) is a pivotal institution in India's digital payments ecosystem, established by the Reserve Bank of India (RBI) and the Indian Banks’ Association (IBA). It operates under the Payment and Settlement Systems Act, 2007, and is incorporated as a “Not for Profit” company under Section 25 of the Companies Act 1956 (now Section 8 of the Companies Act 2013). NPCI is dedicated to building world-class digital payment infrastructure through innovative and efficient retail payment platforms. As an Equal Opportunity Employer, NPCI is committed to fostering an inclusive workplace culture, with zero tolerance for discrimination based on race, ethnicity, disability, gender identity, or sexual orientation, including support for the LGBTQ+ community.

Our Culture

TheNPCIWAY –OurGuidingPrinciples

At NPCI, we foster a culture of Inclusion, Innovation, and a High- Performance Workplace .

The NPCIWAY isnotjustaframework - it’sasharedcommitmentbyevery individual to align with our evolving business needs, dynamic market conditions, and workforce expectations.

FiveTenetsoftheNPCIWAY

ForwardThinkingMind-Set

CustomerFirst

LeadWith Purpose

PassiontoDeliver

AllSucceedTogether

Employee Perks and Benefits

Insurance&Wellness:

ComprehensiveCoverage :Medical,accidental,andlifeinsurance.

Employee Assistance Program : Onsite medical center, financial/legal counselling, mental wellness.

AnnualWellnessBouquet :Holisticwellbeingsupport

Family &Childcare:

ParentalLeave :Inclusivematernityandpaternityleave.

Nanny at home Support: Assistance for Working Parents

Mobility&Lifestyle:

MobilityBenefits :Relocation,transfers,andtravelsupport.

HomeLoanInterestSupport :Upto50%reimbursement*

MobileReimbursement :Newhandsetevery2years.

CarLease,SalaryAdvance,SubsidizedMeals.

Reward&RecognitionProgram.

TechnologyInnovation: PatentsandIPRightspolicy.

RetirementPlanning:

ProvidentFund(PF) and Gratuity Contributions .

Why Join Us

At NPCI, you’ll be part of a purpose-driven organization shaping the future of digital payments in India and beyond. NPCI offers a unique opportunity to work on cutting-edge projects that directly impact millions. We foster a culture of innovation, inclusion, and high performance, where every individual is empowered to lead with purpose and deliver with passion. With a strong focus on employee wellbeing, continuous learning, and collaborative success, NPCI is more than just a workplace - it’s a platform to grow, contribute, and make a meaningful difference.

About NBBL -

NPCI Bharat BillPay Limited (NBBL) is a wholly owned subsidiary of the National Payments Corporation of India (NPCI), established to operate and manage the Bharat BillPay ecosystem. NBBL plays a pivotal role in India’s digital payments landscape by offering a unified, interoperable platform for bill payments across various categories such as electricity, water, gas, telecom, DTH, education, and more.

Incorporated under the regulatory framework of the Reserve Bank of India (RBI), NBBL is committed to building a secure, efficient, and inclusive bill payment infrastructure. It empowers consumers with convenient payment options and enables businesses with seamless collection mechanisms and real-time settlements.

As an Equal Opportunity Employer, NBBL fosters a workplace culture that values diversity and inclusion. It maintains zero tolerance for discrimination based on race, ethnicity, disability, gender identity, or sexual orientation, and actively supports the LGBTQ+ community.

The opportunity -

This role is pivotal in driving strategic growth and deepening client relationships for NBBL’s B2B product suite.

The candidate will be responsible for crafting and executing high-impact strategies to accelerate user acquisition, activation, and revenue generation. They will collaborate cross-functionally with product, compliance and tech team to launch new features and optimize user experience.

Job Title: Lead / Sr. Lead Business Development (B2B)

Division: Business Development

Years of Experience: 10yrs+

Education: Graduation (preferably BE/B.Tech) or Professional degrees like MBA or equivalentFull-time

Permanent Role

Key responsibilities -

A. Growth -

Develop and execute strategies that drive rapid user acquisition, engagement, activation and revenue growth for NBBL B2B product.

Work alongside different stakeholders internally – product, marketing, technology,certification, risk, legal to develop and launch new features or products that support growth, all the while optimizing user experience.

Constantly striving to better the customer satisfaction and experience from productstandpoint.

Responsible for the success and achievement of numbers (P&L, customers on-boarded,activated) for the assigned category

B. Relationship management -

Spearhead and drive relationship with Banks, PA/PGs, TSPs from NBBL for B2B product.

Develop and maintain strong customer centricity principles, both within the organisation aswell as with clients

Understand customer needs and develop plans to address them – ensuring fast closures

Identify key staff in client companies to cultivate profitable relationships

Resolve customer complaints quickly and effectively

Gain solid knowledge of market trends – regulations and competition

C. Product Enablement -

Build sound knowledge of the company’s products and offerings

Create business model and high end decks with complete value prop as a part product pitch tothese entities

Work with product, certification, tech and other internal departments to on-board newprospects and existing players on NBBL products – RuPay, UPI, IMPS, AePS, and others.