Lead Product Management

Zoho; Mumbai; On-site; INR 2,000,000 - 4,200,000; Full time

Job summary

NPCI is seeking aspirants for a Product role to design, build and roll out innovative products that delight customers and expand market share across India. You will identify gaps in consumer offerings, strategize the full lifecycle from concept to launch, and work with cross-functional teams and external partners to bring ideas to life.

Responsibilities include understanding customer experience, analyzing data for insights, and translating strategy into detailed requirements and prototypes.

Job description

National Payments Corporation of India (NPCI) | Full Time

The National Payments Corporation of India (NPCI) is a pivotal institution in India's digital payments ecosystem, established by the Reserve Bank of India (RBI) and the Indian Banks’ Association (IBA). It operates under the Payment and Settlement Systems Act, 2007, and is incorporated as a “Not for Profit” company under Section 25 of the Companies Act 1956 (now Section 8 of the Companies Act 2013). NPCI is dedicated to building world-class digital payment infrastructure through innovative and efficient retail payment platforms. As an Equal Opportunity Employer, NPCI is committed to fostering an inclusive workplace culture, with zero tolerance for discrimination based on race, ethnicity, disability, gender identity, or sexual orientation, including support for the LGBTQ+ community.

Our Culture

TheNPCIWAY –OurGuidingPrinciples

At NPCI, we foster a culture of Inclusion, Innovation, and a High- Performance Workplace .

The NPCIWAY isnotjustaframework - it’sasharedcommitmentbyevery individual to align with our evolving business needs, dynamic market conditions, and workforce expectations.

FiveTenetsoftheNPCIWAY

• ForwardThinkingMind-Set


• CustomerFirst


• LeadWith Purpose


• PassiontoDeliver


• AllSucceedTogether

Employee Perks and Benefits

Insurance&Wellness:

• ComprehensiveCoverage :Medical,accidental,andlifeinsurance.


• Employee Assistance Program : Onsite medical center, financial/legal counselling, mental wellness.


• AnnualWellnessBouquet :Holisticwellbeingsupport

Family &Childcare:

• ParentalLeave :Inclusivematernityandpaternityleave.
  


• Nanny at home Support: Assistance for Working Parents
  

Mobility&Lifestyle:

• MobilityBenefits :Relocation,transfers,andtravelsupport.
  


• HomeLoanInterestSupport :Upto50%reimbursement*
  


• MobileReimbursement :Newhandsetevery2years.
  


• CarLease,SalaryAdvance,SubsidizedMeals.


• Reward&RecognitionProgram.


• TechnologyInnovation: PatentsandIPRightspolicy.

RetirementPlanning:

• ProvidentFund(PF) and Gratuity Contributions .

Why Join Us

At NPCI, you’ll be part of a purpose-driven organization shaping the future of digital payments in India and beyond. NPCI offers a unique opportunity to work on cutting-edge projects that directly impact millions. We foster a culture of innovation, inclusion, and high performance, where every individual is empowered to lead with purpose and deliver with passion. With a strong focus on employee wellbeing, continuous learning, and collaborative success, NPCI is more than just a workplace - it’s a platform to grow, contribute, and make a meaningful difference.

NPCI Bharat BillPay Limited (NBBL) is a wholly owned subsidiary of the National Payments Corporation of India (NPCI), established to operate and manage the Bharat BillPay ecosystem. NBBL plays a pivotal role in India’s digital payments landscape by offering a unified, interoperable platform for bill payments across various categories such as electricity, water, gas, telecom, DTH, education, and more.

Incorporated under the regulatory framework of the Reserve Bank of India (RBI), NBBL is committed to building a secure, efficient, and inclusive bill payment infrastructure. It empowers consumers with convenient payment options and enables businesses with seamless collection mechanisms and real-time settlements.

As an Equal Opportunity Employer, NBBL fosters a workplace culture that values diversity and inclusion. It maintains zero tolerance for discrimination based on race, ethnicity, disability, gender identity, or sexual orientation, and actively supports the LGBTQ+ community.

About role -

At NPCI Bharat BillPay Limited (NBBL) we are looking for aspirants in Product role who arepassionate and energetic about building products which are innovative and loved by ourcustomers. As an ideal candidate, you will have a keen eye for gaps in consumer productofferings and the innovative mindset to fill them. You’re a highly skilled market analyst with aproven ability to strategize the full lifecycle of product production - from conception throughrelease.At NBBL, you will be part of a dynamic and spirited team who are working with cross functionalteams and external market players to design, build and roll out products that has impact across thenation.

Gain a deep understanding of customer experience, identify and fill product gaps andgenerate new ideas that grow market share, improve customer experience and drive growth

Drive the product and business-planning process across cross-functional teams of thecompany

Drive the execution of all product lifecycle processes for products, including productideation, product research, market research, competitive analysis, planning, positioning,roadmap development, requirements development, and product launch

Assess current competitor offerings, seeking opportunities for differentiation

Analyze data to get meaningful customer and business insights

Cross team and Cross discipline communication skills and understanding of related businessand technology process.

Fluency in best practices of User Interface Design, Information Architecture, and InteractiveDesign processes and life cycle.

Translate product strategy into detailed requirements and prototypes

Work closely with engineering teams to deliver with quick time-to-market and optimalresources

1. Proven ability to develop product and marketing strategies and effectively communicaterecommendations to executive management

2. Outstanding program management skills (communication, planning, execution); provenability to identify opportunities and drive them through to completion.

3. Drive execution of product roadmap, making smart trade-offs, coordinate dependencies, andmaintain communication throughout the organization to guarantee smooth and efficientproduct delivery.

4. Having knowledge and understanding of various technologies like FIGMA, user journey,Data analysis, Product development, Api understanding

5. Strong problem-solving skills and willingness to roll up one’s sleeves to get the job

6. Skilled at working effectively with cross functional teams in a matrix organization

7. Excellent written and verbal communication skills

8. MS/BE degree in Computer Science, Engineering or equivalent preferred

9. Understanding of latest technology stacks and APIs is plus.

10. Hands-on experience with generative AI tools