Senior/Lead Business Analyst - B2B Commerce

EPAM Systems, Inc.; Chennai District; On-site; INR 1,800,000 - 3,000,000; Full time

Benefits offered by this job

Health benefits

Retirement benefits

Paid time off

Flexible benefits

CSR forums

Job summary

EPAM Systems, Inc. seeks an experienced Senior/Lead Business Analyst to bridge business stakeholders and development teams, driving the UK backlog, change requests, and requirements traceability across SDLC projects.

You will collaborate with offshore Delivery Managers, elicit requirements from client stakeholders, draft BRD/FRD artifacts, and write clear User Stories with Gherkin-style Acceptance Criteria to guide delivery and testing.

Qualifications

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Responsibilities

• Maintain and refine the established UK backlog, manage scope change requests, and ensure requirements stay current while supporting the team with clarification during delivery.
• Perform change management activities to distinguish change requests and manage them jointly with the offshore Delivery Manager to maintain the timeline.
• Act as a liaison between Development and Business partners on SDLC projects.
• Collaborate directly with Client/Business stakeholders for requirements elicitation, proposing feasible functional solutions, supporting acceptance testing, gaining client buy-in, and conflict handling as a trusted advisor.
• Engage directly with Development stakeholders for requirements feasibility discussions and elaboration, ambiguity resolution and clarifications, test scenario review, test result review, and conflict handling.
• Document software system requirements and manage requirements with end-to-end traceability, capturing Feature/Epic descriptions, User Stories, and Acceptance Criteria using the Gherkin BDD approach.
• Run workshops with business users and summarize action items.
• Drive the Agile process and ceremonies, and write stories based on Sprint/PI goals.
• Facilitate requirement gathering for data movement, data needs, and standing up cloud environments.
• Take complex processes and diagram them out to allow for simpler discussions
• Guide teams in their efforts to meet prescribed goals

Skills

Agile/Scrum

Backlog management

User stories

Gherkin BDD

Stakeholder mgmt

BRD/FRD docs

Workshop facilitation

Traceability

Cloud readiness

Jira/Rally

Tools

Jira

Rally ALM

TFS

ServiceNow

Job description

EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.We are seeking an experienced Senior/Lead Business Analyst to join our team and act as a critical liaison between business stakeholders and development teams.In this role, you will maintain and refine the UK backlog, manage scope change requests, and ensure requirements stay current throughout the delivery lifecycle. You will drive Agile processes, facilitate requirements gathering, and serve as a trusted advisor to clients while collaborating closely with offshore Delivery Managers to maintain project timelines.ResponsibilitiesMaintain and refine the established UK backlog, manage scope change requests, and ensure requirements stay current while supporting the team with clarification during deliveryPerform change management activities to distinguish change requests and manage them jointly with the offshore Delivery Manager to maintain the timelineAct as a liaison between Development and Business partners on SDLC projectsCollaborate directly with Client/Business stakeholders for requirements elicitation, proposing feasible functional solutions, supporting acceptance testing, gaining client buy-in, and conflict handling as a trusted advisorEngage directly with Development stakeholders for requirements feasibility discussions and elaboration, ambiguity resolution and clarifications, test scenario review, test result review, and conflict handlingDocument software system requirements and manage requirements with end-to-end traceability, capturing Feature/Epic descriptions, User Stories, and Acceptance Criteria using the Gherkin BDD approachRun workshops with business users and summarize action itemsDrive the Agile process and ceremonies, and write stories based on Sprint/PI goalsFacilitate requirement gathering for data movement, data needs, and standing up cloud environmentsTake complex processes and diagram them out to allow for simpler discussionsGuide teams in their efforts to meet prescribed goalsRequirements10-15 years of experience in Business Analysis, requirements gathering, and stakeholder managementBackground in preparing BRD and FRD documentation for software systemsProficiency in SDLC projects with experience across most Agile frameworks, including at least one of the following: Scrum, Kanban, Scrum Ban, or SAFeUnderstanding of Agile processes and ceremonies with the capability to drive them effectivelySkills in using project/change management tools such as Jira, Rally ALM, TFS, or ServiceNow (or similar)Expertise in requirements management with end-to-end traceability and writing User Stories with Acceptance Criteria using the Gherkin BDD approachExperience in gathering requirements and information needed to stand up a cloud environmentFamiliarity with leading domains such as E-commerce, B2B Commerce, or BigCommerceStrong facilitation skills to run workshops with business users and summarize action itemsEnglish proficiency at an Upper-Intermediate level (B2) or higherNice to haveExperience working through technical stacks of a project, at least two among: DB & backend services, ETL processes, API & Web Services, Batch Jobs, Notifications and Subscriptions, or Message QueuesBackground in Software Development and/or Testing with a good understanding of the technology areas of a projectExperience in Scrum Master or Project Manager activitiesOnsite client location experienceWe offerOpportunity to work on technical challenges that may impact across geographiesVast opportunities for self-development: online university, knowledge sharing opportunities globally, learning opportunities through external certificationsOpportunity to share your ideas on international platformsSponsored Tech Talks & HackathonsUnlimited access to LinkedIn learning solutionsPossibility to relocate to any EPAM office for short and long-term projectsFocused individual developmentBenefit package:Health benefitsRetirement benefitsPaid time offFlexible benefitsForums to explore beyond work passion (CSR, photography, painting, sports, etc.)