Senior Inside Sales

Intellect Design Arena Ltd; Mumbai; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Intellect Design Arena Ltd in Mumbai is seeking an experienced Inside Sales professional to oversee the Mumbai Inside Sales function, supporting APAC, Europe, Middle East, Africa, ANZ and other regions, excluding the USA.

The role emphasizes governance, market engagement, ABM and strategic account activity, with no direct people management. You will mentor the Mumbai team while coordinating with regional Sales, Marketing, Product, Pre-Sales and Prospect Research teams.

Qualifications

• MBA preferred for strategic account management and global collaboration.
• Engineering graduates with B2B Inside Sales experience may be considered.

Responsibilities

• Provide functional leadership to Mumbai Inside Sales across APAC, Europe, MEA, ANZ and other regions.
• Drive ABM, account prioritization, stakeholder mapping and engagement planning.
• Ensure governance, CRM processes, and regional reporting standards.
• Collaborate with Marketing, Product, Pre-Sales, Bid Management and Prospect Research.
• Mentor Inside Sales Executives on customer engagement and qualification.
• Support strategic planning with market research and competitive insights.
• Present reviews and recommendations to leadership.

Skills

ABM

Account Planning

Market Research

CRM Management

Banking Industry Knowledge

Strategic Planning

Stakeholder Management

Influencing Without Authority

Business Planning

Process Improvement

Strategic Thinking

Coaching & Mentoring

Education

MBA (Marketing / Finance / International Business)

Engineering degree with B2B Inside Sales experience

Tools

CRM Systems

Job description

We are looking for an experienced Inside Sales to oversee the Mumbai Inside Sales function supporting all international markets except the USA. The role is responsible for driving execution excellence, sales governance, strategic account engagement, and process consistency across APAC, Europe, Middle East, Africa, ANZ, and other assigned regions.

This is not a direct people management role. The individual will provide functional leadership, strategic direction, mentoring, and governance to the Mumbai Inside Sales team while working closely with regional Sales, Marketing, Product, Pre-Sales, and Prospect Research teams.

Responsibilities:

Regional Ownership

• Provide functional oversight to the Mumbai Inside Sales team supporting all assigned regions except the USA.
• Ensure consistent execution across APAC, Europe, Middle East, Africa, ANZ, and emerging markets.
• Support regional Sales teams in achieving pipeline and revenue objectives.
• Drive strategic account engagement and regional market penetration initiatives.

Inside Sales Strategy

• Develop region-specific outreach strategies aligned with market maturity and customer expectations.
• Guide the team on account prioritization, stakeholder mapping, and engagement planning.
• Drive Account-Based Marketing (ABM) initiatives in collaboration with Marketing.
• Improve meeting quality, pipeline generation, and conversion rates.

Governance & Process Excellence

• Ensure adherence to Inside Sales governance frameworks, CRM processes, and operational standards.
• Drive continuous improvements in sales processes and reporting.
• Monitor execution quality and recommend improvements to enhance productivity.
• Ensure consistent implementation of organizational best practices.

Cross-Functional Collaboration

Work closely with:

• Marketing
• Product Teams
• Bid Management
• RFI Team
• Prospect Research Group
• Support product campaigns, strategic initiatives, customer events, and key account engagements.

Coaching & Functional Leadership

• Mentor Inside Sales Executives on customer engagement, messaging, account planning, and opportunity qualification.
• Guide teams on industry trends, banking structures, and executive-level outreach.
• Share best practices to improve execution and business outcomes.
• Support onboarding and continuous capability development.
• Analyze regional banking trends, customer priorities, and competitor positioning.
• Provide actionable insights to Sales and Product teams.
• Support strategic planning through account intelligence and market research.
• Performance & Reporting
• Track and review:
• Conversion trends
• Regional performance
• CRM hygiene
• Present business reviews and strategic recommendations to leadership.

Qualifications

• MBA (Marketing / Finance / International Business) preferred
• Engineering graduate with relevant B2B Inside Sales experience may also be considered

Required Skills

• Functional Skills
• Account-Based Marketing (ABM)
• Account Planning
• Market Research
• CRM Management
• Banking Industry Knowledge
• Strategic Planning

Leadership Skills

• Strategic Thinking
• Functional Leadership
• Coaching & Mentoring
• Stakeholder Management
• Influencing Without Authority
• Business Planning
• Process Improvement

Communication Skills

• Excellent verbal and written communication
• Executive presentations
• Business storytelling

Preferred Skills

• 10+ years of Inside Sales or Sales Development experience.
• Strong exposure to enterprise B2B technology sales.
• Experience selling into the BFSI sector is highly preferred.
• Experience working across APAC, Europe, Middle East, Africa, and ANZ markets.
• Proven experience collaborating with Sales, Marketing, Product, and Pre-Sales teams.
• Strong understanding of account-based selling and executive stakeholder engagement.