Senior Human Resource Generalist

Brickwork India; Bengaluru; On-site; INR 800,000 - 1,200,000; Full time

Job summary

Brickwork India in Bengaluru is seeking a Senior HR Generalist with 7-9 years of experience to manage core HR operations and support employees on US shifts (EST/PST). The role includes onboarding, policy enforcement, attendance tracking, engagement initiatives, grievance handling, and exit processes.

The candidate will handle end-to-end onboarding, maintain HRMS data, and ensure compliance with company policies across the US shift teams.

Qualifications

• 7–9 years of relevant HR experience in core HR operations.
• Experience supporting employees on US shifts (EST/PST).
• Strong onboarding, documentation, attendance management and policy implementation experience.

Responsibilities

• Own onboarding lifecycle for new hires and maintain compliant documentation.
• Monitor attendance for EST/PST shifts and coordinate with payroll.
• Develop and enforce HR policies (attendance, leave, conduct, WFH).
• Design and execute employee engagement initiatives for US-shift staff.
• Manage grievances, investigations, and confidentiality.
• Oversee exit management including interviews and attrition analytics.

Skills

HR operations

MS Excel

Documentation & compliance

Communication skills

Conflict resolution

MIS reporting

Education

MBA HR

Tools

HRMS

Job description

Job Title: Senior HR Generalist

Job Location: Bangalore

Work Timings: 12:30 PM to 9.30 PM IST

Qualification: MBA HR

Experience: 7-9 years of relevant experience

Job Summary

We are hiring a Senior HR Generalist with 7-9 years of experience in core HR operations, supporting employees working in US shifts (EST/PST). The role requires strong expertise in onboarding, HR documentation, attendance management, policy implementation, employee engagement, grievance handling, and exit management.

1. Employee Onboarding & Documentation

• Manage the end-to-end onboarding lifecycle for new hires
• Ensure 100% collection, verification, and archival of joining documents.
• Maintain accurate employee master data in HRMS and Excel trackers.
• Conduct virtual onboarding sessions for US shift employees.
• Ensure compliance with company policies and statutory documentation requirements.

2. HR Operations & Attendance Management

• Monitor and validate attendance records for EST/PST shift employees.
• Coordinate with payroll for attendance inputs, leave records, and shift validations.
• Manage the leave management system and resolve discrepancies.
• Maintain HR dashboards and MIS reports (Excel-based tracking and reporting).
• Ensure data integrity and audit readiness.

3. Policy Development & Enforcement

• Draft, review, and update HR policies (attendance, leave, conduct, WFH, etc.).
• Ensure policy communication and acknowledgment from employees.
• Drive consistent policy enforcement across US shift teams.
• Conduct periodic policy awareness sessions.
• Support leadership in implementing governance frameworks.

4. Employee Engagement

• Design and execute engagement initiatives tailored for EST/PST shift employees.
• Conduct pulse surveys and analyze engagement metrics.
• Plan virtual engagement activities aligned with cultural diversity.
• Drive retention-focused HR Initiatives.

5. Grievance Handling & Conflict Management

• Act as a single point of contact (SPOC) for employee concerns.
• Conduct structured grievance investigations with documentation.
• Facilitate conflict resolution through mediation and policy alignment.
• Maintain confidentiality and compliance in all cases.
• Escalate critical matters appropriately to HR leadership.

6. Exit Management

• Manage a structured exit process including resignation acceptance, clearance, and F&F coordination.
• Conduct exit interviews and prepare attrition analytics reports.
• Identify trends in attrition and recommend corrective actions.
• Ensure knowledge transfer and handover compliance.

Required Skills & Competencies

• Strong knowledge of HR operations and employee lifecycle management.
• Advanced proficiency in MS Excel (Pivot Tables, VLOOKUP/XLOOKUP, dashboards).
• Strong documentation and compliance orientation.
• Excellent written and verbal communication skills.
• Conflict resolution and stakeholder management capability.
• Analytical mindset with MIS reporting expertise.