Sr. Human Resource Specialist

EXC; Gurgaon; On-site; INR 3,000,000 - 5,000,000; Full time

Job summary

EXC is seeking a Sr. Human Resource Specialist - Global to manage end-to-end HR operations for India and the US in a SaaS environment. You will oversee payroll basics, benefits, 401(k), and compliance, while partnering with leadership on workforce planning and retention.

The role requires 8–10 years in HR, strong stakeholder management, and excellent Excel/PowerPoint skills. You will operate onsite in Gurgaon with global responsibilities.

Qualifications

• Master’s degree in HR.
• 8–10 years of progressive HR experience.
• Experience with US HR processes (payroll, benefits, 401(k), compliance).
• Strong Excel and PowerPoint skills.
• Experience handling background checks for senior roles.

Responsibilities

• Onboard India and US employees with pre- and post-joining documents.
• Manage enrollment in medical insurance, PF, 401(k), and other global benefits.
• Maintain accurate employee records and HRMS updates.
• Lead global engagement activities for a SaaS workforce.
• Ensure compliance with US/India labor laws and regulations.
• Partner with leadership to align HR strategy with business goals.
• Support recruitment for SaaS/technology roles.
• Oversee end-to-end performance management for India and US teams.
• Coordinate offboarding and final settlements when needed.

Skills

Stakeholder management

Communication

Discretion with sensitive information

Analytical skills

Education

Master’s degree in HR

Tools

Excel

PowerPoint

HRIS/ATS

Job description

Sr. Human Resource Specialist - Global (EXC)

Gurgaon Kty., India

Job Title: Sr. Human Resource Specialist - Global (10+ Years Experience)

Location: Gurugram - Sector 33 (Onsite - 5 Days a Week)

Shift Time: 05:30 PM IST to 02:30 AM IST (US Shift)

Job Purpose: As the Senior HR Generalist, Global, you will play a pivotal role in managing end-to-end HR operations for both the India and US teams within a SaaS-based, high-growth environment. This role requires strong expertise in US HR processes, including US payroll, 401(k), benefits administration, and US compliance, along with experience supporting a technology/SaaS workforce. You will collaborate closely with leadership to build a productive, inclusive, and high‑performing workplace.

Onboarding

• Facilitate onboarding for India and US employees by preparing all pre‑ and post‑joining documents.
• Conduct new hire orientation and ensure seamless integration into the organization.
• Manage enrollment in medical insurance, PF, and 401(k), and other global benefit programs.

Employee Record & File Management

• Maintain accurate employee records: contracts, master files, annual review letters, and HRMS updates.
• Support legal teams in breach‑of‑contract cases or compliance concerns.

Employee Engagement

• Lead global engagement activities tailored for a SaaS workforce.
• Administer employee benefits programs (India + US), including health insurance, retirement plans, 401(k), and wellness benefits.
• Guide benefit utilization, claims, and employee queries.

Strategic Partnership

• Work closely with global leadership to align HR strategy with business goals in a fast‑paced SaaS organizational setup.
• Support workforce planning, employee development, and retention initiatives.

Recruitment

• Partner with hiring managers to fulfill talent needs across departments, including CXO‑level roles.
• Support hiring for SaaS/technology positions, ensuring strong cultural and role fit.

Performance Management

• Manage end-to-end performance cycles for India and US teams.
• Drive feedback mechanisms, ensure timely documentation, and maintain HR systems.

HR Policy & Compliance

• Ensure compliance with US Federal, India Federal, and Haryana State employment laws.
• Update and implement policies relevant to global SaaS operations.

HR Analytics

• Use HR data to identify trends, forecast workforce needs, and support strategic decisions.
• Develop dashboards and reports for leadership.

Offboarding

• Drive smooth offboarding for global employees.
• Manage removal from health insurance, 401(k) plans, and coordinate full and final settlements.

Qualifications

• Master’s degree in HR.
• 8–10 years of progressive HR experience, preferably in a SaaS or technology organization.
• Mandatory: Experience working with US HR processes (payroll basics, benefits, 401(k), US compliance & employee documentation).
• Minimum 3–5 years in a strategic HRBP or senior HR generalist role.
• Strong understanding of US Federal labor laws, Indian labor laws, and state‑specific regulations.
• Excellent Excel (VLOOKUP, sorting, filtering) and PowerPoint skills.
• Strong analytical and HRIS/ATS experience (preferably SaaS HR tools).
• Ability to manage sensitive information with discretion.
• Outstanding communication and stakeholder management skills.
• Experience managing background checks and reference checks for senior‑level (CXO) roles.
• Experience working in dynamic, fast‑paced, global environments.