Senior Facilities Executive: JLL in Mumbai

Peegee; Mumbai; On-site; INR 900,000 - 1,300,000; Full time

Job summary

JLL in Mumbai is seeking a Senior Facilities Executive for an on-site, 48-hour weekly role. The position covers six responsibility areas including soft services, vendor management, helpdesk resolution, cafeteria hygiene audits, safety compliance, and administration of consumables and events.

The ideal candidate typically has hotel management or facility management background with relevant sector experience. The role is on-site in Mumbai with no explicit salary details published.

Responsibilities

• Soft-services operations: oversee daily upkeep, pantry services, waste management and landscaping.
• Vendor management: monitor third-party contractors and track KPIs and shift deployment.
• Helpdesk and issue resolution: close user support tickets within designated turnaround times.
• Cafeteria and hygiene audits: monitor food-safety standards, kitchen hygiene and cafeteria seating.
• Safety and compliance: enforce environmental, health and safety policies and conduct site walkthroughs.
• Administration and events: manage consumables inventory, process vendor invoices and coordinate corporate events.

Job description

Senior Facilities Executive: JLL in Mumbai

JLL is hiring a senior facilities executive in Mumbai for a 48-hour on-site week, and the posting, requisition REQ525487 on JLL's Workday careers site, published on 17 September 2026, is the shortest on the Mumbai board: six lines, soft-services operations, vendor management, helpdesk resolution, cafeteria and hygiene audits, safety and compliance, and administration and events. It states no qualification, years or site, which makes the first call with the recruiter the real posting; this page sets out what the six lines mean in practice, the requirements read from them, the likely site and shift, and where a candidate relocating to Mumbai can live. It links to the posting, which is the only place to apply.

The posting in detail

The six duties, in the posting's order. Soft-services operations: oversee the daily upkeep, the pantry services, waste management and landscaping. Vendor management: monitor the third-party contractors and track their performance metrics, KPIs and shift deployment. Helpdesk and issue resolution: close user support tickets within the designated turnaround times. Cafeteria and hygiene audits: monitor food-safety standards, kitchen hygiene and the cafeteria's seating arrangements. Safety and compliance: enforce the environmental, health and safety policies and conduct routine site walkthroughs. Administration and events: handle the inventory of consumables, process vendor invoices and coordinate corporate events. Read together they describe the senior soft-services executive at a corporate site with a cafeteria: the person who walks the floors, holds the vendors to their deployment and their scores, keeps the ticket queue inside its turnaround, audits the kitchen, enforces the safety rules and runs the events, and whose desk work is the consumables inventory and the invoice pile.

What JLL asks for

The posting states nothing beyond the six lines; the senior-executive title and the cafeteria audit imply a hotel-management or facility-management graduate with three to five years in soft services at a corporate site, a working knowledge of food-safety standards and kitchen hygiene, experience holding vendors to KPIs and deployment sheets, familiarity with a helpdesk tool and its turnaround targets, and the safety vocabulary for a walkthrough. A candidate who has run a cafeteria audit and can describe the cook guide 's hygiene checklist from memory is the profile; the mess-menu guide and the maintenance guide are the occupant's view of the pantry and the ticket queue.

The site, the shift and the hours

On site in Mumbai, 48 scheduled hours a week, at a site the posting does not name; a soft-services role with a cafeteria audit belongs to a corporate campus, which in Mumbai means Powai , Goregaon , Andheri East , Bandra Kurla Complex or Airoli and Thane across the creek. The shift is not stated; a senior executive over a cafeteria is on site before breakfast service, and the recruiter should be asked the start time, the weekend pattern and the site at the first call.

Questions to ask the recruiter about this posting

Everything the six lines leave out: the site, the client, the headcount served and the cafeteria's covers a day. The vendors, how many and which services, and whether the cafeteria is one of them or the client's own contract. The helpdesk tool and the turnaround targets the posting says tickets must close within, and last month's closure rate. The food-safety standard the audit is run to and who signs it off. The events calendar and its largest event. The shift's start time and the weekend pattern. The reporting line, an assistant manager or a facility manager, and the team, if any, under the role. The years and qualification the recruiter actually wants, since the posting states none. The consumables budget and the invoicing system. And the range; the Mumbai page carries the bands a candidate sets it against before the second call.

Where soft-services roles sit in India's property sector

Soft services is the half of facility management that occupiers notice: housekeeping, pantry and cafeteria, front office, helpdesk, mailroom, pest control, landscaping, washroom hygiene and the events a corporate floor hosts. Integrated facility management firms run these through vendor partners under service-level agreements, and the soft-services executive, coordinator, assistant manager or manager is the person who inspects the floors, runs the vendor briefings, closes the helpdesk tickets, submits the monthly management report and answers to the client's workplace lead. The career runs from executive to assistant manager to manager over five to ten years, usually with a hotel-management or hospitality start; the cook guide , the laundry guide and the maintenance guide describe the same services run by a family PG at twenty beds, which is why a soft-services professional reads a PG listing with a practised eye.

What the posting does not say about pay, and how to read it

JLL's India postings usually give the qualification, the years of experience, the shift and the weekly hours and not a salary, and this page invents none; the band is read from those four. A two-to-four-year executive on a rotational shift and a five-year-plus assistant manager with cafeteria experience sit in different bands, and a candidate asks the recruiter for the range at the first call. The first-month budget guide and the city cost guides linked below give the arithmetic a candidate relocating for the role should do before the offer.

The interview, in practice

Soft-services interviews test judgement more than knowledge. The screening call confirms the years, the site sizes and the vendor contracts on the CV; the operational round, usually with the facility manager, puts the candidate in a situation, a VIP visit announced at 9 for 11, a housekeeping vendor short by six staff on a Monday, a pantry complaint that reached the client's country head, and listens for the order of the response, the floor first, the vendor second, the client message third, the tracker entry fourth. A reporting exercise often follows: the candidate is given a week's helpdesk data and asked to draft the section of a monthly management report it belongs in, with the KPI and the corrective action. The final round with the account lead asks about cost, the savings initiative delivered on the last contract and how the vendor was kept whole while it was, and about the candidate's own escalation record. A hotel-management graduate who has run a corporate floor and can describe a monthly report from memory is the profile that reaches the offer.

Progression from this role

From a soft-services executive's chair the path runs to senior executive at three to five years, assistant manager at five to eight, manager at eight to twelve and a cluster or account role after, with the client-facing and reporting skills weighing more at each step than the operational ones; a hospital-manager degree is the usual start and a facility-management certification the usual next step. Candidates who add a cafeteria, an events or a sustainability specialism are asked for earlier, since the postings name each; the revenue guide explains, from the small operator's side, why the manager who can show a savings line is the one who is promoted.

Living near the site: PG options in Mumbai

With the site unknown, a candidate arriving in Mumbai should take a fortnight's bed on the short-stay page near the interview and move once the site is named; the first-month budget guide explains why that fortnight is the cheapest money a newcomer spends. Once known, the Western line's Andheri East at ₹6,000–35,000 across 21 owner price points in September 2026, Goregaon at ₹3,700–60,000 across 28 and Malad at ₹4,000–32,000 across 19 cover the western campuses, and Powai at ₹7,000–36,000 across 19 the lake; the brokerage guide warns that Mumbai is the city where the seeker pays the broker, and the Mumbai cost guide sets the lines side by side. Start from the Mumbai PG hub , the ladies’ PG page for Mumbai , the working men’s page , the short-stay page and the under-₹5,000 page , and read the city cost guide for the September 2026 owner-listing bands by locality before setting a budget.

Cafeteria and hygiene audits, food safety and seating: the posting puts the canteen squarely in the senior executive's brief

Six lines of duty, from pantry to events, in the shortest posting on JLL's Mumbai board

Frequently asked questions

What does the JLL senior facilities executive job in Mumbai involve?

Six duties: soft-services operations across upkeep, pantry, waste and landscaping; vendor performance and shift deployment; closing helpdesk tickets within turnaround times; cafeteria food-safety and hygiene audits; enforcing EHS policies with site walkthroughs; and consumables inventory, vendor invoices and corporate events.

What experience is expected?

The posting states none; the title and the cafeteria audit imply a hotel or facility-management graduate with three to five years in corporate soft services, food-safety knowledge and vendor-KPI experience.

Where is the site and what is the shift?

Not stated; a corporate campus with a cafeteria in Powai, Goregaon, Andheri East, BKC or across the creek is likely, and the start time follows breakfast service. Ask the recruiter.

What are the hours?

A scheduled 48-hour week on site in Mumbai.

How do I apply?

Only through the JLL Workday posting REQ525487 linked on this page, published on 17 September 2026; it may close without notice.

Sources and further reading

• JLL careers — Senior Facilities Executive, Mumbai (REQ525487)
• JLL India
• JLL careers, India postings

Posting details on this page were read from the JLL Workday careers site on 17 September 2026 (requisition REQ525487); the employer’s posting governs and may close without notice. Rent figures, where quoted, follow the September 2026 owner-listing bands on the linked locality pages.