Assistant Facility Manager: JLL in Mumbai

Peegee; Mumbai; On-site; INR 1,200,000 - 2,300,000; Full time

Job summary

JLL in Mumbai is seeking an Assistant Facility Manager to lead the soft‑services contract at a corporate site. The role centers on client reporting, vendor coordination, and strict adherence to PO/invoicing discipline, with a site lead and building manager guiding operations.

You will run monthly management reports, track KPI scores, conduct regular client reviews and site walks, manage the 52‑week training calendar for vendors, and ensure compliance, health and safety, and sustainability

Qualifications

• Five or more years in integrated facility management on the soft side.
• Experience running a soft-services contract at a corporate site.
• Hotel or facility-management degree preferred.
• Comfort with reporting apps and monthly KPI reporting.
• Ability to manage vendor partnerships and PO/invoicing processes.

Responsibilities

• Submit monthly management report and KPI scores to client.
• Lead regular client reviews and site walks with the site lead.
• Coordinate vendor meetings and manage vendor performance.
• Enforce no PO, no work policy; maintain PO tracker and close POs monthly.
• Process invoicing, reconcile rejected invoices, and obtain no-dues certificates.
• Record incidents, track sustainability metrics, and support audits.
• Maintain duty roster across housekeeping, mailroom, front office, and gardeners.
• Ensure communication via email and timely responses; use app-based processes.

Skills

Vendor management

Client management

Team leadership

Report creation

Education

Hospitality/Facilities management degree

Tools

CAAPS

Job description

• Assistant Facility Manager: JLL in Mumbai

Assistant Facility Manager: JLL in Mumbai

JLL is hiring an assistant facility manager on the soft‑services side in Mumbai, and the posting, requisition REQ534832 on JLL's Workday careers site, published on 17 September 2026, is a deliverables sheet rather than a description: eleven headed groups, client management, team management, vendor management, accounts, health and safety, sustainability, compliance, audit, communication, operations and app‑based process, each with numbered tasks. It is the most explicit statement of what a soft‑services assistant manager does that JLL's India board carries, and a candidate who reads it knows the job before the interview. This page paraphrases the sheet, reads the requirements from it, describes the site and the week, and lists where a candidate relocating to Mumbai can live; it links to the posting, which is the only place to apply.

The posting in detail

Client management: submit the site's monthly management report and its KPI scores and achieve them; meet the client daily for an operations review; walk the facility twice a month with the site lead and the building manager; keep the client informed of performance and challenges, keep the client records complete and keep the site's messaging group current. Team management: weekly meetings with the soft‑services vendor partner, briefings three times a week, a daily site‑team meeting. Vendor management: use only empanelled vendors with a valid agreement; ensure deployment, uniforms and protective equipment; complete background and police verification within a month of joining; run a 52‑week training calendar; validate attendance and billing in the first week of each month; provide the monthly report and meeting minutes; run monthly team meetings and quarterly recognition programmes. Accounts: raise purchase requests and orders, enforce no purchase order, no work, keep the PO tracker and close POs in the month, raise and clear ad‑hoc vendor invoices in the invoicing system daily, resolve rejected invoices, obtain quarterly no‑dues certificates, submit monthly billing and hold the petty cash. Health and safety: record incidents and near misses and inform the client; maintain the playbook. Sustainability: track waste diverted from landfill monthly, organic waste, certifications, savings and eco‑friendly materials. Compliance and audit: vendor regulatory compliance including minimum wages, compliance scores and non‑conformances, external audit closure plans and internal audits. Communication: everything important in email, everything answered on time. Operations: daily rounds with updates, the cleaning calendar and job cards, workflows and SOPs, performance metrics, the operations tracker, the duty roster across vendor partners, housekeeping, front of house, cash counter, mailroom and gardeners, the reports, consumables and machinery, inventory and preventive maintenance, events with the technical team and the food‑and‑beverage executive, gate passes and entry notifications, and full use of JLL's app‑based processes.

What JLL asks for

The posting does not state a qualification or years, and a candidate reads them from the sheet: an assistant manager who has run a soft‑services contract at a corporate site with a vendor partner, a purchase‑order discipline and an invoicing system, and who can produce a monthly management report, a KPI score and an audit‑closure plan from memory. Five or more years in integrated facility management on the soft side, a hotel or facility‑management degree and comfort with the reporting apps are the practical bar; the rent‑collection guide describes, at PG scale, the same no‑PO‑no‑work and same‑day‑receipt discipline the accounts section demands, and the receipts guide why the paper is the job.

The site, the shift and the hours

On site in Mumbai at a corporate building with a site lead and a building manager above the role and vendor partners below it; the building is not named, and the mention of a cash counter and a mailroom suggests a large occupier campus, which in Mumbai means Bandra Kurla Complex , Powai , Goregaon , Andheri East or Airoli . The week is six days on most JLL India sites and the day starts before the client's; the recruiter should be asked about the shift and the site's location at the first call.

Questions to ask the recruiter about this posting

Which site, since the cash counter and the mailroom in the posting suggest a large campus, and which corporate client. The site lead and the building manager the role walks the facility with, and whether they are JLL or the client. The vendor partner for soft services, its strength on site and the state of the 52‑week training calendar the posting requires. The invoicing system the posting calls CAAPS and the purchase‑order tracker, and how many purchase orders a month the role raises. The KPI scores the site submits and where they stood last month. The sustainability metrics, waste diverted from landfill and organic waste, and whether the site is chasing a certification. The audit history, external and internal. The shift, since the posting does not state one, and the weekend pattern. Whether JLL's app‑based processes the posting names require a company device. And the range, since the posting is silent; the month‑to‑month guide explains why a candidate starting mid‑month should ask for the start date before choosing a monthly or a yearly bed.

Where soft‑services roles sit in India's property sector

Soft services is the half of facility management that occupiers notice: housekeeping, pantry and cafeteria, front office, helpdesk, mailroom, pest control, landscaping, washroom hygiene and the events a corporate floor hosts. Integrated facility management firms run these through vendor partners under service‑level agreements, and the soft‑services executive, coordinator, assistant manager or manager is the person who inspects the floors, runs the vendor briefings, closes the helpdesk tickets, submits the monthly management report and answers to the client's workplace lead. The career runs from executive to assistant manager to manager over five to ten years, usually with a hotel‑management or hospitality start; the cook guide , the laundry guide and the maintenance guide describe the same services run by a family PG at twenty beds, which is why a soft‑services professional reads a PG listing with a practised eye.

What the posting does not say about pay, and how to read it

JLL's India postings usually give the qualification, the years of experience, the shift and the weekly hours and not a salary, and this page invents none; the band is read from those four. A two‑to‑four‑year executive on a rotational shift and a five‑year‑plus assistant manager with cafeteria experience sit in different bands, and a candidate asks the recruiter for the range at the first call. The first‑month budget guide and the city cost guides linked below give the arithmetic a candidate relocating for the role should do before the offer.

How to prepare the application

Apply through the Workday link on this page with a CV that states the site sizes managed, the headcount served, the vendor contracts run, the CAFM or helpdesk tools used and the client‑reporting formats produced, since the application is screened for those. Expect a round on a live scenario, a VIP visit, a pantry complaint, a vendor no‑show, and be ready to describe a monthly management report from memory. A candidate moving city should read the packing guide , the season guide on when beds are available, and the PG pages linked below; a six‑day, rotational‑shift role decides where one can live, and the metro‑first guide explains why the walk from the site matters more than the rent.

JLL's postings also carry a candidate privacy notice and a statement that the firm is an equal‑opportunity employer that provides reasonable accommodations to candidates with disabilities on request, and the accessibility guide explains what that means for a candidate who needs one at the interview or on the site.

Frequently asked questions

What does the JLL assistant facility manager job in Mumbai involve?

Running the soft‑services contract at a corporate site: the monthly report and KPIs, daily client reviews, vendor‑partner meetings and compliance, purchase orders and invoicing under a no‑PO‑no‑work rule, incident reporting, sustainability metrics, audits, the duty roster across housekeeping, front of house, mailroom and gardeners, and JLL's app‑based processes.

What experience fits the posting?

The posting lists deliverables rather than years; in practice five or more years running a soft‑services contract at a corporate site with a vendor partner, a PO discipline and an invoicing system, and the ability to produce the monthly report and audit‑closure plans.

What is the reporting line?

The posting names a site lead and a building manager the role walks the facility with twice a month, and vendor partners below; the client is met daily.

Where is the site?

A corporate building in Mumbai, not named; the cash counter and mailroom suggest a large occupier campus. The recruiter will confirm the location and the shift.

How do I apply?

Only through the JLL Workday posting REQ534832 linked on this page, published on 17 September 2026; it may close without notice.

• JLL careers — Assistant Facility Manager, Mumbai (REQ534832)
• JLL India
• JLL careers, India postings