Senior Facilities Executive, Soft Services (Corporate Solutions): JLL in Bengaluru

Peegee; Bengaluru; On-site; INR 1,200,000 - 2,000,000; Full time

Job summary

JLL Bengaluru is seeking a senior facilities executive to lead soft services on a corporate-solutions site. You will directly support upper facilities management in housekeeping, pest control, landscaping, vendor deployment, events and complaint closure, while maintaining equipment records, store parity, and waste coordination.

Candidates typically bring a hotel- or facility-management degree and 3–6 years’ soft-services experience, with comfort across shifts and effective stakeholder

Qualifications

• Soft-services understanding in facility management.
• Strong organization and communication skills.
• Ability to work across multiple shifts and timings.
• Three to six years’ experience; a hotel- or facility-management degree.

Responsibilities

• Oversee housekeeping standards, pest control, landscaping and vendor activity.
• Attend and close user complaints; manage records for cleaning equipment and par stock.
• Coordinate waste management and vendor training; ensure timely reports and invoices.
• Support health, safety and compliance; assist with contract mobilization and SLAs.

Skills

soft services

organization

communication

interpersonal skills

multishift work

Education

Hotel- or facility-management degree

Job description

JLL's corporate-solutions facility-management business is hiring a senior facilities executive for soft services in Bengaluru, on the same brief the firm posted for Mumbai three days later: the trusted right hand of upper facilities management on housekeeping standards, pest control, landscaping, vendor activity and daily deployment, events, complaint closure, cleaning-equipment maintenance records, store management, chemical and consumable par stock, vendor training and waste coordination, with routine inspections, cost control and the daily, weekly and monthly reports, on multiple shifts and timings; plus the soft-services operations, vendor and contract management, health, safety and compliance, client engagement, financial support and continuous-improvement headings and the typical performance indicators.

The posting in detail

Onsite support: keep housekeeping to a high standard; run pest control and landscaping; manage vendor activity and the daily deployment of vendor staff; run events; attend and close user complaints; keep the records of repair and periodic maintenance of cleaning equipment; manage the store and the par stock of chemicals and consumables; train vendor staff on process and procedure; coordinate waste management with the vendor; inspect routinely so that building processes and best practices hold; help control expenses with cost-effective solutions; work multiple shifts and timings; and provide the daily, weekly and monthly reports with vendor invoices submitted on time. Soft-services operations: day-to-day management to contracts and SLAs, performance monitored and issues fixed for cleanliness, safety and customer experience, inspections and audits with corrective actions tracked, and support for the mobilisation and demobilisation of contracts. Vendor and contract management: contractors held to their obligations, KPIs, service reports and invoices reviewed, and the facilities manager supported on variations, escalations and improvements. Health, safety and compliance: regulation, risk assessments, method statements, safe systems of work, incident reporting and investigation, and site, statutory and client standards. Client and stakeholder engagement: the point of contact for client and occupier queries, relationships across the site, support for meetings and reviews, and employee tickets closed within SLA. Financial and administrative support: budget tracking, invoice review, cost allocation and records. Continuous improvement: quality, efficiency, user experience, waste reduction and recycling, and best practice shared across sites. The indicators: SLA and KPI compliance, satisfaction, safety and audit outcomes, timely resolution and cost control.

What JLL asks for

Skills and competencies rather than credentials: a strong understanding of soft-services operations in a facility-management environment, organisation and time management, effective communication and interpersonal skill, and the requirement to work multiple shifts and timings. A senior executive at a corporate-solutions site in Bengaluru usually has three to six years and a hotel- or facility-management degree, and the stores, chemicals and equipment lines suggest a candidate who has run housekeeping from the supply room as well as the floor; the inventory guide and the laundry guide describe the same par-stock discipline at PG scale.

The site, the shift and the hours

On site in Bengaluru on multiple shifts and timings, at a corporate-solutions site the posting does not name; sites of this kind sit in Whitefield , on the Outer Ring Road through Bellandur and HSR Layout , and in Electronic City . The posting does not state weekly hours; the rotation's actual pattern and the events calendar are the first call's questions.

Questions to ask the recruiter about this posting

Which site and which client, since the posting names neither. The shift rotation's real pattern, whether it includes nights and how weekends fall. The housekeeping vendor, its strength and the state of its training calendar. The store's size and the chemical inventory system. The equipment fleet and its maintenance records. The helpdesk tool and the SLA the tickets must close within. The events calendar. The mobilisation the posting mentions: is a contract starting or ending. The facilities manager the role supports. And the range, since the posting states none; the Bengaluru cost guide is the number a candidate sets it against.

Where soft-services roles sit in India's property sector

Soft services is the half of facility management that occupiers notice: housekeeping, pantry and cafeteria, front office, helpdesk, mailroom, pest control, landscaping, washroom hygiene and the events a corporate floor hosts. Integrated facility management firms run these through vendor partners under service-level agreements, and the soft-services executive, coordinator, assistant manager or manager is the person who inspects the floors, runs the vendor briefings, closes the helpdesk tickets, submits the monthly management report and answers to the client's workplace lead. The career runs from executive to assistant manager to manager over five to ten years, usually with a hotel-management or hospitality start; the cook guide , the laundry guide and the maintenance guide describe the same services run by a family PG at twenty beds, which is why a soft-services professional reads a PG listing with a practised eye.

What the posting does not say about pay, and how to read it

JLL's India postings usually give the qualification, the years of experience, the shift and the weekly hours and not a salary, and this page invents none; the band is read from those four. A two-to-four-year executive on a rotational shift and a five-year-plus assistant manager with cafeteria experience sit in different bands, and a candidate asks the recruiter for the range at the first call. The first-month budget guide and the city cost guides linked below give the arithmetic a candidate relocating for the role should do before the offer.

Mobilisation and demobilisation of soft-services contracts, vendor KPIs and invoices, and the typical indicators the posting lists.

The interview, in practice

Soft-services interviews test judgement more than knowledge. The screening call confirms the years, the site sizes and the vendor contracts on the CV; the operational round, usually with the facility manager, puts the candidate in a situation, a VIP visit announced at 9 for 11, a housekeeping vendor short by six staff on a Monday, a pantry complaint that reached the client's country head, and listens for the order of the response, the floor first, the vendor second, the client message third, the tracker entry fourth. A reporting exercise often follows: the candidate is given a week's helpdesk data and asked to draft the section of a monthly management report it belongs in, with the KPI and the corrective action. The final round with the account lead asks about cost, the savings initiative delivered on the last contract and how the vendor was kept whole while it was, and about the candidate's own escalation record. A hotel-management graduate who has run a corporate floor and can describe a monthly report from memory is the profile that reaches the offer.

What a soft-services executive reads on PeeGee.in

A soft-services professional reads a PG listing for the services she manages by day: the mess menu and its hours in the mess-menu guide, the housekeeping day and the laundry arrangement in the laundry guide, the pest-control cycle in the maintenance calendar, the caretaker's verification in the caretaker guide. A house that states all four has the standard she is used to inspecting, and the reviews guide explains why she should read the four-star review that names the housekeeping day before the five-star one that names nothing.

Progression from this role

From a soft-services executive's chair the path runs to senior executive at three to five years, assistant manager at five to eight, manager at eight to twelve and a cluster or account role after, with the client-facing and reporting skills weighing more at each step than the operational ones; a hotel-management degree is the usual start and a facility-management certification the usual next step. Candidates who add a cafeteria, an events or a sustainability specialism are asked for earlier, since the postings name each; the revenue guide explains, from the small operator's side, why the manager who can show a savings line is the one who is promoted.

Living near the site: PG options in Bengaluru

A multi-shift executive needs a bed within a short auto of the site with a door that keeps shift hours, and the corridor pages list them: HSR Layout and BTM Layout at ₹4,500–30,000 across 19 owner price points in September 2026 serve the Ring Road, the Whitefield and Electronic City pages serve the parks, and Koramangala at ₹5,000–21,000 across 23 serves a candidate who wants the city between shifts. The Bengaluru cost guide sets the belts side by side, the night-entry guide explains why a rotating shift makes the house's door rule the first question, and the working men’s page and the ladies’ page filter for it. Start from the Bengaluru PG hub , the ladies’ PG page for Bengaluru , the working men’s page and the short-stay page.

Frequently asked questions

What does the JLL senior facilities executive soft services job in Bengaluru involve?

Being the right hand of upper facilities management on housekeeping, pest control, landscaping, vendor deployment and training, events, complaint closure, equipment records, stores and chemical par stock, waste, inspections, cost control and reports, on multiple shifts, plus contract mobilisation, vendor KPIs and invoices, health and safety, client queries, tickets within SLA, budget tracking and continuous improvement.

What experience is expected?

The posting names skills rather than years: soft-services understanding, organisation, communication and the ability to work multiple shifts; three to six years with a hotel or facility-management degree is the usual profile.

Is this the same brief as the Mumbai posting?

Yes; JLL posted the same corporate-solutions brief for Mumbai on 17 September 2026. The city, the site and the recruiter differ.

Where is the site and what are the hours?

A corporate-solutions site in Bengaluru, not named, on multiple shifts and timings; weekly hours are not stated. Ask the recruiter for the rotation.

How do I apply?

Only through the JLL Workday posting REQ519993 linked on this page, published on 14 September 2026; it may close without notice.

Sources and further reading

• JLL careers — Senior Facilities Executive, Soft Services (Corporate Solutions), Bengaluru (REQ519993)
• JLL India
• JLL careers, India postings

Posting details on this page were read from the JLL Workday careers site on 17 September 2026 (requisition REQ519993); the employer’s posting governs and may close without notice. Rent figures, where quoted, follow the September 2026 owner-listing bands on the linked locality pages.

JLL's postings also carry a candidate privacy notice and a statement that the firm is an equal‑opportunity employer that provides reasonable accommodations to candidates with disabilities on request, and the accessibility guide explains what that means for a candidate who needs one at the interview or on the site.