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JLL in Mumbai seeks an Assistant Facility Manager for soft services at Powai campus to plan, organise and deliver daily housekeeping, pantry, cafeteria, and event setups with KPI-driven vendor management and budget oversight.
The role requires a bachelor’s degree, five years in event planning, soft services or FM, MS Office, and flexibility for shifts, travel and changing priorities. On-site position offered with relocation considerations for Powai.
JLL's account-management business is hiring an assistant facility manager for soft services at a client's campus in Powai, Mumbai, to plan, organise and deliver the soft services, the site hygiene, the pantry and food-and-beverage operations and the corporate events: the daily cleanliness and cafeteria activity, the meeting and event set‑ups, the site's conferences and engagement activities from venue and catering to logistics and travel, the event calendars and supply inventories, the vendor negotiations and contracts, the budgets and expense updates, the post‑event reports and audit‑ready documentation, and compliance with health, safety, hygiene, labour law and the client's policies. The posting, requisition REQ519461 on JLL's Workday careers site, was published on 15 September 2026 for a 48-hour week and asks for a bachelor's degree, five years in event planning, soft services or facilities management, MS Office, and flexibility for shift work, travel and evolving priorities. This page paraphrases it, reads the requirements, describes the site and the week and lists where a candidate relocating to Mumbai can live near Powai; it links to the posting, which is the only place to apply.
The responsibilities: plan, coordinate and execute the daily soft-service activities, site cleanliness, pantry and cafeteria operations and meeting and event set‑ups, to high quality and statutory compliance under the contract; organise and manage every site event, conference, employee‑engagement activity and large meeting from venue set‑up and catering to logistics, travel and on-site delivery; collaborate with internal teams, vendors and the workplace experience manager to meet the event and soft-service objectives to company standards; manage the event calendars, supply inventories, promotional materials and soft-service resources; negotiate with vendors and service partners, review contracts and monitor delivery against KPIs; monitor budgets and update management on soft-service and event expenses; prepare and review post‑event reports, gather feedback, recommend improvements and keep audit‑ready documentation; ensure compliance with health, safety, hygiene and labour law and the client's policies throughout; and support the analysis, planning and reporting on soft services and events that management requires, with presentations. The posting names the client and the campus, Powai, and the reporting relationship to a workplace experience manager, which places the events side of the brief at the centre of the week.
A bachelor's degree; five years in event planning, soft services or facilities management; strong organisation, multitasking, documentation and communication; MS Office with Excel and PowerPoint named; and flexibility for shift work, travel and evolving priorities. A candidate who has run a corporate site's events calendar alongside its pantry and housekeeping, and who can show a post‑event report with feedback acted on, is the profile; the festivals guide and the cook guide describe, at PG scale, the calendar and the food‑cost arithmetic an events-and-cafeteria assistant manager runs at campus scale.
On site at the client's Powai campus, 48 scheduled hours a week, with shift work and travel asked for; the campus sits on the Powai lakeside belt of corporate offices, a short auto from the IIT Bombay gate and reached from the Central Line at Kanjurmarg and Vikhroli and from the Western line through Andheri East. Events run into evenings, and the rotation, the travel and the busiest months on the calendar are the first call's questions.
The events calendar's size, the largest event of the last year and the busiest months. The cafeteria's vendor, its covers and who owns the menu. The housekeeping vendor and its strength. The shift rotation's real pattern and how evenings and weekends fall. The travel the posting names: to which sites and how often. The workplace experience manager's expectations and the reporting cadence. The budgets the role monitors and the approval limits. The post‑event report format and the feedback tool. The audit regime and the last findings. And the range, since the posting states none; the Powai page carries the band a candidate sets it against.
Soft services is the half of facility management that occupiers notice: housekeeping, pantry and cafeteria, front office, helpdesk, mailroom, pest control, landscaping, washroom hygiene and the events a corporate floor hosts. Integrated facility management firms run these through vendor partners under service‑level agreements, and the soft‑services executive, coordinator, assistant manager or manager is the person who inspects the floors, runs the vendor briefings, closes the helpdesk tickets, submits the monthly management report and answers to the client's workplace lead. The career runs from executive to assistant manager to manager over five to ten years, usually with a hotel‑management or hospitality start; the cook guide , the laundry guide and the maintenance guide describe the same services run by a family PG at twenty beds, which is why a soft‑services professional reads a PG listing with a practised eye.
JLL's India postings usually give the qualification, the years of experience, the shift and the weekly hours and not a salary, and this page invents none; the band is read from those four. A two-to-four-year executive on a rotational shift and a five-year-plus assistant manager with cafeteria experience sit in different bands, and a candidate asks the recruiter for the range at the first call. The first‑month budget guide and the city cost guides linked below give the arithmetic a candidate relocating for the role should do before the offer.
Soft‑services interviews test judgement more than knowledge. The screening call confirms the years, the site sizes and the vendor contracts on the CV; the operational round, usually with the facility manager, puts the candidate in a situation, a VIP visit announced at 9 for 11, a housekeeping vendor short by six staff on a Monday, a pantry complaint that reached the client's country head, and listens for the order of the response, the floor first, the vendor second, the client message third, the tracker entry fourth. A reporting exercise often follows: the candidate is given a week's helpdesk data and asked to draft the section of a monthly management report it belongs in, with the KPI and the corrective action. The final round with the account lead asks about cost, the savings initiative delivered on the last contract and how the vendor was kept whole while it was, and about the candidate's own escalation record. A hotel‑management graduate who has run a corporate floor and can describe a monthly report from memory is the profile that reaches the offer.
A soft‑services professional reads a PG listing for the services she manages by day: the mess menu and its hours in the mess‑menu guide, the housekeeping day and the laundry arrangement in the laundry guide, the pest‑control cycle in the maintenance calendar, the caretaker's verification in the caretaker guide. A house that states all four has the standard she is used to inspecting, and the reviews guide explains why she should read the four‑star review that names the housekeeping day before the five‑star one that names nothing.
From a soft‑services executive's chair the path runs to senior executive at three to five years, assistant manager at five to eight, manager at eight to twelve and a cluster or account role after, with the client‑facing and reporting skills weighing more at each step than the operational ones; a hotel‑management degree is the usual start and a facility‑management certification the usual next step. Candidates who add a cafeteria, an events or a sustainability specialism are asked for earlier, since the postings name each; the revenue guide explains, from the small operator's side, why the manager who can show a savings line is the one who is promoted.
Powai ran ₹7,000–36,000 across 19 owner price points in September 2026 and the Powai guide describes the older buildings between the campus and the lake where a sharing bed sits at the band's floor; a candidate on five years' pay usually takes a single there or a double in Andheri East , ₹6,000–35,000 across 21, with the Marol lanes near the Metro Line 1 stations. The Mumbai cost guide sets the lines side by side, the night‑entry guide explains why an events role needs a house whose door opens after the last guest leaves, the ladies’ page filters for it, and the brokerage guide warns that Mumbai is the city where the seeker pays the broker. Start from the Mumbai PG hub , the ladies’ PG page for Mumbai , the working men’s page , the short‑stay page and the under‑₹5,000 page , and read the city cost guide for the September 2026 owner‑listing bands by locality before setting a budget.
Planning and delivering a named client's Powai campus soft services and events: daily cleanliness, pantry and cafeteria, meeting and event set‑ups, conferences and engagement activities end to end, event calendars and inventories, vendor negotiation and KPIs, budgets, post‑event reports and audit documentation, and compliance with health, safety, hygiene and labour law.
A bachelor's degree, five years in event planning, soft services or facilities management, strong organisation and documentation, MS Office, and flexibility for shift work, travel and changing priorities.
Yes; the posting names the client and places the role at its Powai campus, reporting alongside a workplace experience manager.
A scheduled 48-hour week on site with shift work and travel expected; events run into evenings. Ask the recruiter about the rotation.
Posting details on this page were read from the JLL Workday careers site on 17 September 2026 (requisition REQ519461); the employer’s posting governs and may close without notice. Rent figures, where quoted, follow the September 2026 owner‑listing bands on the linked locality pages.