Senior Executive - Tele-Marketing

Panacorp Software Solutions; Kanyakumari; Presencial; INR 250.000 - 400.000; Jornada completa

Descripción de la vacante

Panacorp Software Solutions in India is seeking an enthusiastic Telesales Representative to contribute to generating sales. You will close sales over the phone, maintain customer relationships, and be comfortable presenting products while handling doubts and complaints.

The ideal candidate is an excellent communicator with superior people skills, able to learn about products, and capable of meeting sales quotas while growing the customer base.

Formación

• Proven experience in telesales or sales/customer service roles.
• Track record of meeting sales quotas preferably over the phone.
• Familiarity with CRM software and telephone systems.
• Ability to learn about products and describe them to prospects.
• Excellent knowledge of English and strong communication skills.
• Negotiation skills and ability to handle rejection professionally.
• High school diploma; BSc/BA is a plus.

Responsabilidades

• Contact potential or existing customers to inform them about a product or service using scripts.
• Answer questions about products or the company.
• Ask questions to understand customer requirements and close sales.
• Direct prospects to the field sales team when needed.
• Enter and update customer information in the database.
• Take and process orders in an accurate manner.
• Handle grievances to preserve the company's reputation.
• Go the extra mile to meet sales quota and facilitate future sales.
• Keep records of calls and sales and note useful information.

Conocimientos

Telesales/phone sales

Communication

Interpersonal skills

English proficiency

Negotiation

Handling rejection

Product knowledge learning

Educación

High school diploma

BSc/BA preferred

Herramientas

CRM software

Telephone systems

Descripción del empleo

Job brief :

• - We are looking for an enthusiastic Telesales Representative to contribute in generating sales for our company.
• - You will be responsible for closing sales deals over the phone and maintaining good customer relationships.
• - An effective telesales representative must be an excellent communicator and have superior people skills.
• - They must be comfortable presenting products or services over the phone as well as dealing with complaints and doubts.
• - The goal is to help the company grow by bringing in customers and developing business.

Responsibilities

• - Contact potential or existing customers to inform them about a product or service using scripts
• - Answer questions about products or the company
• - Ask questions to understand customer requirements and close sales
• - Direct prospects to the field sales team when needed
• - Enter and update customer information in the database
• - Take and process orders in an accurate manner
• - Handle grievances to preserve the company's reputation
• - Go the "extra mile" to meet sales quota and facilitate future sales
• - Keep records of calls and sales and note useful information

Requirements and skills :

• - Proven experience as telesales representative or other sales/customer service role
• - Proven track record of successfully meeting sales quota preferably over the phone
• - Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems
• - Ability to learn about products and services and describe/explain them to prospects
• - Excellent knowledge of English
• - Excellent communication and interpersonal skills
• - Cool-tempered and able to handle rejection
• - Outstanding negotiation skills with the ability to resolve issues and address complaints
• - High school diploma; BSc/BA will be a plus