Senior Executive - TA & Operations

Cozmo Travel; Mumbai; On-site; INR 900,000 - 1,500,000; Full time

Job summary

Cozmo Travel in Mumbai seeks a dynamic Senior Executive Human Resources to partner with leaders across HR operations, engagement, talent acquisition, and employee relations. You will deliver HR solutions, drive process improvements, and ensure a positive employee experience aligned with business goals.

The role requires strong communication, stakeholder management, and hands-on experience with HRMS/ATS systems, along with a proactive, confidential, people-centric approach in a fast-paced travel

Qualifications

• Manage HR operations and employee lifecycle
• Stakeholder management and interpersonal skills
• Proficiency in MS Office (Excel & PowerPoint)
• Experience with HRMS/ATS platforms

Responsibilities

• Talent Acquisition: manage recruitment and manpower planning with HR partners
• Employee Lifecycle & HR Operations: onboarding, documentation, probation tracking, internal moves, exits
• Employee Engagement & Culture: drive engagement initiatives and HR activities to enhance culture and teamwork

Job description

Job description:

Role Overview

We are looking for a dynamic and experienced Senior Executive Human Resources to support the organization across HR operations, employee engagement, talent acquisition, employee relations, and HR processes. The role will work closely with business leaders and employees to deliver effective HR solutions, ensure a positive employee experience, and support the organization's people and business objectives.

Key Responsibilities

Talent Acquisition

• Employee Relations & HR Advisory
• HR Systems, Reporting & Process Improvement
• Strong knowledge of HR operations and employee lifecycle management.
• Good understanding of talent acquisition and manpower planning.
• Strong stakeholder management and interpersonal skills.
• Excellent verbal and written communication skills.
• Outgoing and approachable personality with the ability to build strong relationships across all levels of the organization.
• Ability to handle employee relations and HR queries professionally.
• Strong organizational, coordination, and follow-up skills.
• Good analytical and problem-solving abilities.
• Proficiency in MS Office, particularly Excel and PowerPoint.
• Experience working with HRMS/HR technology platforms.
• Ability to manage multiple priorities and work independently.

Business & HR Support

• Partner with business leaders and key stakeholders to understand workforce requirements, provide HR support, and align people initiatives with business objectives.

Employee Lifecycle & HR Operations

Manage the complete employee lifecycle, including onboarding, employee documentation, probation tracking, internal movements, employee queries, and exit formalities, while ensuring a smooth and positive employee experience.

Employee Engagement & Culture

• Drive employee engagement initiatives, HR activities, and workplace programs to enhance employee satisfaction, strengthen organizational culture, and encourage team collaboration.
• Act as a key HR point of contact for employees and managers, providing guidance on HR policies, employee relations, HR processes, compliance, and day-to-day HR matters.

Education

Bachelors degree in Human Resources, Business Administration, or a related field.
OR

MBA/PGDM in Human Resources will be an added advantage.

Preferred Experience

• 46 years of relevant HR experience with exposure to HR operations, employee engagement, talent acquisition, and stakeholder management.
• Experience in a generalist HR role or HR business partnering environment will be preferred.
• Experience in the Travel or Hospitality industry will be preferred.
• Exposure to SmartRecruiters or any ATS will be an advantage.
• Experience in a fast-paced, multi-stakeholder organization is preferred.

Key Attributes

• Proactive and solution-oriented approach.
• Strong sense of ownership and accountability.
• Extroverted, approachable, and comfortable interacting with employees at all levels.
• High level of confidentiality and professionalism.
• Employee-centric mindset.
• Ability to build strong relationships across levels.
• Comfortable working in a dynamic and fast-paced environment.