Senior Executive – Product & LMS Operations

ArivuPro Academy; Bengaluru; On-site; INR 600,000 - 900,000; Full time

Job summary

ArivuPro Academy in Bengaluru is seeking a Senior Executive – Product & LMS Operations to manage sprint planning, content lifecycle, and LMS governance. You will coordinate across content, app/tech, and support teams to ensure on-time delivery of high-quality educational content.

The role requires 3–5 years in ed-tech, hands-on experience with Zoho Sprints and LMS systems, and a proactive approach to resolving content and platform issues to enhance student experience.

Qualifications

• 3–5 years of relevant experience in ed-tech or LMS operations.
• Experience in sprint planning and content lifecycle management.
• Strong coordination between content, tech, and support teams.

Responsibilities

• Own end-to-end sprint planning and execution for recorded batches.
• Oversee lifecycle of recorded class videos from editing to upload.
• Review app/LMS content for accuracy and proper formatting.
• Ensure tickets are resolved within defined SLAs and escalate as needed.
• Monitor live/recorded class setups for correct configuration and delivery.

Skills

Sprint management

Ticket prioritization

Content management

LMS administration

Tools

Zoho Sprints

LMS platforms

Job description

Arivu Educational Consultants | Full time

Senior Executive – Product & LMS Operations

Bangalore South, India | Posted on 10/14/2026

• Country India
• Work Experience 3 - 5 years
• Mandatory Languages (At least one regional) English

About Us

ArivuPro Academy is an Ed-tech company and Academy in Bangalore established in the year 2015 that offers coaching services for a wide variety of professional examslike C A, CS, ACCA, CMA US in the commerce stream and we have also tied up with various institutions pan India to provide integrated courses.

Other Locations

NA

Job Description

About Us:ArivuPro is an Ed-tech company and Academy in Bangalore established in the year 2015 that offers tutoringservices for a wide variety of professional exams in the commerce stream, and we have also tied up withvarious institutions pan India to provide integrated courses. Our aim is to be a one-stop solution for all theneeds of commerce professionals.

Experience: 3-4 years

• 1. Sprints ManagementOwn end-to-end planning and execution of sprints in Zoho Sprints for all recorded batches. Ensure timelycreation of sprints, accurate naming conventions, and proper structuring of items within each sprint.Maintain sprint hygiene and ensure timely closure in alignment with batch and release timelines.
• 2. Recorded Class ManagementOversee the complete lifecycle of recorded class videos — from editing to final upload. Ensure videos areedited as per defined SOPs, reviewed for quality and accuracy, and uploaded to the LMS/app withinspecified timelines. Track progress across all stages (To Do, Edit Assigned, Video Edited, Uploaded) andproactively resolve bottlenecks to ensure smooth content flow.
• 3. App / LMS ManagementConduct regular review of content uploaded on the app/LMS to ensure accuracy, correct sequencing, andadherence to naming and formatting standards. Coordinate closely with the App/Tech team to identify,report, and resolve any platform-related issues affecting content visibility, playback, or structure.
• 4. Ticket ResolutionEnsure all tickets raised — whether related to recorded classes, video issues, or app/platform concerns— are addressed and resolved within defined SLAs. Track ticket status, prioritize based onseverity/impact, and elevate unresolved issues to relevant stakeholders to avoid delays.
• 5. Class Setup MonitoringMonitor all online class setups to ensure they are configured correctly and functioning as intended priorto and during live/recorded sessions. Proactively identify setup errors or gaps and coordinate withrelevant teams to resolve them before they impact class delivery or student experience.