Senior Executive - PMO (Africa B2B Telecom)

Airtel Africa; Gurugram District; On-site; INR 700,000 - 1,000,000; Full time

Job summary

Airtel Africa is seeking a Senior Executive PMO to support governance, tracking, and execution for Africa B2B initiatives and key enterprise deals. You will ensure visibility, discipline, and timely delivery across multiple Opcos.

The role involves coordinating with country PMOs and functional teams, creating project artefacts, and contributing to MIS and presentation materials for CXO and regional leadership meetings. Strong organizational and communication skills are essential.

Qualifications

• Graduate in Business, Engineering, Telecom, IT or related field.
• 3–6 years total experience, PMO / project coordination / business management roles (telecom / ICT / B2B preferred).
• Certifications (PMP, PRINCE2, Agile) or PMO training is a plus, not mandatory.

Responsibilities

• Maintain an updated register of B2B Africa projects and key customer deliveries across countries.
• Support PMO governance routines with trackers, dashboards and logs.
• Track milestones, risks, issues, dependencies; escalate to Head – PMO.

Skills

Organisation

Follow-up

Excel

PowerPoint

MS Project

Jira

Smartsheet

Communication

Cross-cultural collaboration

Education

Bachelor's degree in related field

Tools

MS Project

Jira

Smartsheet

Job description

Role Summary

Title: Senior Executive PMO (Africa B2B Telecom)
Band: Senior Executive / Band F
Reporting to: Head – PMO, Africa B2B

The role supports the Head – PMO in driving governance, tracking, and execution support for Africa B2B initiatives and key enterprise/wholesale deals, ensuring visibility, discipline, and timely delivery across multiple Opcos

Key Responsibilities

Portfolio tracking and governance

• Maintain an updated register of B2B Africa projects and key customer deliveries, consolidating inputs from multiple countries and functions.
• Support PMO governance routines (weekly / monthly reviews, SteerCos) by preparing trackers, dashboards, and followup logs
• Track milestones, risks, issues, dependencies and support structured escalation to the Head – PMO.

Execution support and coordination

• Coordinate with country PMOs and functional teams (Sales, Presales, Network, IT, Finance, SCM, Operations) to obtain timely updates and ensure closure of actions.
• Help project leads with creation and maintenance of basic project artefacts: plans, RAID logs, status reports.
• Follow up on slippages and highlight bottlenecks impacting revenue realisation, customer delivery, or experience.

Performance reporting and MIS

• Prepare recurring MIS and management decks (weekly / monthly) for Head – PMO and B2B leadership, summarising progress, risks, and key decisions required.
• Build and update simple dashboards in Excel/Power BI using inputs from CRM, order management and delivery systems.
• Support benefit tracking for completed initiatives (revenue, cost, NPS, productivity).

Meeting & stakeholder support for Head – PMO

• Organise PMO and project review meetings: circulate agendas, prereads, and minutes; track and drive closure of actions.
• Act as first point of coordination for requests coming into the PMO from OpCos and group functions, ensuring structured responses.
• Assist in adhoc analysis and preparation of presentation material for CXO and regional leadership meetings.

PMO process and tool discipline

• Ensure teams use standard PMO templates and follow defined processes for status reporting and change/issue management.
• Provide feedback on PMO tools and trackers and suggest improvements for clarity and ease of use.
• Contribute to maintaining a central repository of documents, templates, and lessons learned for Africa B2B projects.

Qualifications and Experience

• Graduate in Business, Engineering, Telecom, IT or related field.
• 3–6 years’ total experience, with at least 2–3 years in PMO / project coordination / business management roles (telecom / ICT / B2B preferred).
• Prior exposure to emerging markets or multicountry / regional roles is an advantage.
• Project management certifications (PMP, PRINCE2, Agile) or PMO training will be an added plus, not mandatory.

Skills and Competencies

• Strong organisation and followup skills; comfort managing multiple trackers and deadlines simultaneously.
• Proficiency in Excel and PowerPoint; working knowledge of project/PMO tools (MS Project, Jira, Smartsheet, or similar) preferred.
• Clear written and verbal communication; able to summarise complex updates into crisp, actionoriented points.
• High ownership, reliability, and comfort working with crosscultural, crosscountry stakeholders.