Human Resources Manager

Home Credit India; Gurugram District; On-site; INR 700,000 - 1,100,000; Full time

Job summary

Home Credit India is seeking an experienced HR Operations professional to drive end-to-end employee lifecycle management, data governance, and policy standards. The role emphasizes accuracy, compliance, and streamlined processes across onboarding, exits, and HR data maintenance.

You will collaborate with HR, IT, and Compliance to implement automation, manage BGVs, audits, and MIS reporting, while ensuring regulatory compliance and data integrity.

Qualifications

• Exposure to HRMS platforms such as SAP SuccessFactors, Workday, Oracle HCM, Darwinbox, or similar systems.
• Experience in HR process automation and workflow management.
• Understanding of labor law documentation and compliance requirements.
• Knowledge of internal audit frameworks, risk assessments, and control testing.
• Advanced proficiency in Excel, Power BI, and HR analytics tools.

Responsibilities

• Manage end-to-end employee lifecycle processes including onboarding, confirmation, transfers, promotions, role changes, and separation.
• Ensure timely issuance of employee letters, communication documents, certificates, and statutory records as per defined timelines.
• Drive seamless employee movement transactions while maintaining data accuracy and compliance.
• Manage end-to-end Background Verification (BGV) processes with external vendors and internal stakeholders.
• Conduct post-hire documentation checks and validation to ensure compliance with organizational requirements.
• Follow up with employees for document deficiencies and closures within defined timelines.
• Monitor BGV exceptions, adverse findings, and risk cases while ensuring escalation and closure.

Skills

HR Process Automation

Workflow Management

Excel

Power BI

HR Analytics

Tools

SAP SuccessFactors

Workday

Oracle HCM

Darwinbox

Job description

The ideal candidate will support the full scope of Human Resources responsibilities and partner with the organization on strategic initiatives. They will maintain and enhance the organization's human resources by planning, implementing, and evaluating human resources policies, programs, and practices.

HR Operations & Employee Lifecycle Management

• Manage and oversee end-to-end employee lifecycle processes including onboarding, confirmation, transfers, promotions, role changes, and separation.
• Ensure timely issuance of employee letters, communication documents, certificates, and statutory records as per defined timelines.
• Drive seamless employee movement transactions while maintaining data accuracy and compliance.
• Manage and track employee exit processes, full & final clearance workflows, NOC management, and required documentation.
• Manage end-to-end Background Verification (BGV) processes in coordination with external vendors and internal stakeholders.
• Conduct post-hire documentation checks and validation to ensure compliance with organizational requirements.
• Follow up with employees for document deficiencies and closures within defined timelines.
• Monitor BGV exceptions, adverse findings, and risk cases while ensuring appropriate escalation and closure.

Employee Data Management & Data Governance

• Ensure accuracy, completeness, and integrity of employee master data across HR systems.
• Perform periodic data validation exercises and maintain data hygiene standards.
• Manage HR master databases and organizational structure updates.
• Conduct regular audits of employee records and transactions to identify and resolve discrepancies.

HR Shared Services, Policies & Process Governance

• Prepare, review, and maintain HR policies, SOPs, process notes, operating guidelines, and governance documents.
• Standardize HR operational processes to ensure consistency and compliance across the organization.
• Establish process controls and drive adherence to internal policies and audit requirements.
• Support internal and external audits by providing required data, documentation, and process evidence.

MIS, Reporting & Analytics

• Develop and maintain HR operational dashboards and MIS reports covering headcount, onboarding, exits, pending documentation, BGV status, employee movements, and service-level metrics.
• Generate periodic reports for HR leadership and management review.
• Monitor operational KPIs, identify trends, and provide recommendations for process improvements.
• Ensure timely and accurate reporting of HR operational metrics.
• Support Risk Control Self Assessment (RCSA) activities for HR Operations processes.
• Identify operational risks, control gaps, and process vulnerabilities.
• Implement process controls and corrective actions to strengthen governance and compliance.
• Maintain documentation for process controls, audit observations, and risk mitigation plans.

Continuous Improvement & Service Excellence

• Drive process simplification, automation, and operational excellence initiatives within HR Operations.
• Partner with HR, IT, Compliance, and Business teams to improve service delivery and employee experience.
• Identify opportunities to reduce turnaround times, improve accuracy, and enhance operational efficiency.
• Contribute to HR digitization and automation initiatives where appropriate.
• HR Operations & Shared Services Management
• Employee Lifecycle Management
• Background Verification & Post-Hire Compliance Management
• HR Data Management & Data Governance
• Data Validation & Data Hygiene
• HR Policies, SOPs & Process Documentation
• Audit & Compliance Management
• Process Excellence & Continuous Improvement
• HRMS / HRIS Administration
• Attention to Detail & Operational Controls

Good to Have

• Exposure to HRMS platforms such as SAP SuccessFactors, Workday, Oracle HCM, Darwinbox, or similar systems.
• Experience in HR process automation and workflow management.
• Understanding of labor law documentation and compliance requirements.
• Knowledge of internal audit frameworks, risk assessments, and control testing.
• Advanced proficiency in Excel, Power BI, and HR analytics tools.