Senior Executive (Group Operations)

IndiaFirst Life Insurance Company; Mumbai Suburban; On-site; INR 350,000 - 520,000; Full time

Job summary

IndiaFirst Life Insurance Company is seeking a candidate with 2+ years of experience in sales coordination and operations in the group insurance domain. The role focuses on developing and managing insurance operations processes, coordinating sales activities, and ensuring quality standards.

Responsibilities include CRM management, refund processes, MIS preparation, and continuous process improvements to support efficient group insurance operations.

Qualifications

• 2+ years of experience in sales co-ordination and operations – group ops
• Developing and managing Insurance operations process
• Sales Coordination Group Insurance Knowledge Preferrable

Responsibilities

• Developing and managing Insurance operations process
• Process Improvement initiatives
• Managing quality standards
• CRM Management
• Refund Process
• Preparing MIS
• Basic Excel knowledge

Skills

Sales coordination

Group insurance knowledge

CRM management

Process improvement

Quality standards management

MIS preparation

Basic Excel

Operations

Tools

Excel

Job description

Role & responsibilities

2+ years of experience in sales co-ordination and operations- group ops

Developing and managing Insurance operations process

Sales Coordination Group Insurance Knowledge Preferrable

Process Improvement initiatives

Managing quality standards

CRM Management

Refund Process

Basic excel knowledge

Preparing MIS

Critical Competencies

Planning and Organizing

Achievement Orientation

Effective Communication

Preferred Competencies

Good Analytical skills

Good team management skills

To learn and take up new challenges