Risk Manager

Jain International Trade Organisation - India; Surat; On-site; INR 1,500,000 - 2,800,000; Full time

Job summary

Saumit Insurance Brokers Pvt. Ltd. Surat is seeking an experienced Head of Insurance Operations to own the end-to-end function, from underwriting and policy execution to team leadership, CRM and process efficiency.

You will ensure accurate, timely insurance transactions and drive continuous improvement. The role requires 5–10 years of experience in insurance operations/underwriting, with strong knowledge of general and life insurance and excellent team management capabilities.

Qualifications

• 5-10 years of experience in insurance operations/underwriting.
• Strong practical knowledge of both General & Life Insurance, especially commercial insurance.
• Hands-on understanding of underwriting, policy documentation and servicing.
• Strong team-management and problem-solving skills.
• Excellent coordination and communication abilities.
• Tech-savvy with good understanding of CRM, MIS and operational systems.
• Detail-oriented, process-driven and capable of taking complete ownership.

Responsibilities

• Lead and manage the entire insurance operations team.
• Handle/oversee underwriting and risk assessment across major lines: Fire | Marine | Burglary | WC | Group Mediclaim | Group Term Life | Motor | Property | Liability & other commercial risks.
• Review quotations, proposals, policy terms, coverage, exclusions and documentation.
• Ensure accuracy in policy issuance, endorsements, renewals, claims coordination and servicing.
• Manage and improve CRM, MIS, data management and operational tracking.
• Allocate work, monitor team performance and ensure timely execution.
• Coordinate with insurance companies, clients, surveyors and internal teams.
• Establish SOPs and controls to minimise errors and improve turnaround time.
• Identify operational bottlenecks and continuously improve processes.
• Ensure compliance with internal processes and applicable insurance regulations.

Skills

Underwriting

Operations

Team Management

Process Excellence

Tools

CRM

MIS

Operational systems

Job description

Saumit Insurance Brokers Pvt. Ltd. Surat Posted about 19 hours ago Updated about 19 hours ago

Job Type: FullTimePermanent

Location: Surat

Work Mode: Onsite

Experience: Management

Travel Requirements:

Skills:

HEAD – INSURANCE OPERATIONS Underwriting | Operations | Team Management | Process Excellence Location: Surat | Experience: 5-10 Years | Full-Time

THE ROLE

We are looking for an experienced insurance operations leader who can take complete ownership of our operational function. From underwriting and policy execution to team management, CRM and process efficiency, you will be responsible for ensuring that every insurance transaction moves accurately, efficiently and on time.

WHAT WE'RE LOOKING FOR

• 5-10 years of experience in insurance operations/underwriting.
• Strong practical knowledge of both General & Life Insurance, especially commercial insurance.
• Hands-on understanding of underwriting, policy documentation and servicing.
• Strong team-management and problem-solving skills.
• Excellent coordination and communication abilities.
• Tech-savvy with good understanding of CRM, MIS and operational systems.
• Detail-oriented, process-driven and capable of taking complete ownership.

THE IDEAL CANDIDATE

You don't just manage operations—you build the syst

KEY RESPONSIBILITIES

• Lead and manage the entire insurance operations team.
• Handle/oversee underwriting and risk assessment across major lines: Fire | Marine | Burglary | WC | Group Mediclaim | Group Term Life | Motor | Property | Liability & other commercial risks.
• Review quotations, proposals, policy terms, coverage, exclusions and documentation.
• Ensure accuracy in policy issuance, endorsements, renewals, claims coordination and servicing.
• Manage and improve CRM, MIS, data management and operational tracking.
• Allocate work, monitor team performance and ensure timely execution.
• Coordinate with insurance companies, clients, surveyors and internal teams.
• Establish SOPs and controls to minimise errors and improve turnaround time.
• Identify operational bottlenecks and continuously improve processes.
• Ensure compliance with internal processes and applicable insurance regulations.