Senior Executive- Clubhouse Operations/ Community Executive

CBRE Group, Inc.; Chennai District; On-site; INR 400,000 - 700,000; Full time

Job summary

CBRE Group, Inc. is seeking a Clubhouse Operations Coordinator in Chennai to oversee daily recreation facility operations and ensure premium standards across gyms, pools, and common areas.

You will coordinate bookings for clubhouse amenities, manage resident queries and feedback, and liaise with housekeeping, security and maintenance teams to deliver seamless services. Experience in facilities or community management is preferred.

Qualifications

• Experience in facilities or community management preferred.
• Strong coordination with multiple vendors and teams.
• Customer service mindset with resident-focused communication.

Responsibilities

• Oversee daily operations and ensure premium standards for recreational facilities.
• Manage resident interactions, address queries, feedback, and complaints promptly.
• Coordinate bookings and scheduling of clubhouse amenities and events.
• Conduct regular inspections of clubhouse facilities, gyms, pools and common spaces.
• Coordinate with housekeeping, security, technical, and landscaping teams for seamless service.
• Monitor service quality and ensure compliance with guidelines and SOPs.
• Manage vendor activities, AMC schedules, and facility maintenance requirements.

Skills

Facilities management

Vendor coordination

Customer service

Scheduling

Inspection & compliance

Job description

Key Responsibilities:Oversee daily operations and ensure all recreational facilities are maintained to premium standards.Manage resident interactions, address queries, feedback, and complaints promptly and professionally.Coordinate bookings and scheduling of clubhouse amenities, party halls, meeting rooms, sports facilities, and events.Conduct regular inspections of clubhouse facilities, gyms, swimming pools, indoor games areas, and common spaces.Coordinate with housekeeping, security, technical, and landscaping teams for seamless service delivery.Monitor service quality and ensure compliance with community guidelines and SOPs.Manage vendor activities, AMC schedules, and facility maintenance requirements.Support planning and execution of resident engagement programs, festivals, and community events.