Senior Executive

Vizag Multipurpose Terminal Pvt. Ltd.; Visakhapatnam; On-site; INR 312,000 - 469,000; Full time

Job summary

Vizag Multipurpose Terminal Pvt. Ltd. seeks an IT Support professional to manage day-to-day IT operations at the Visakhapatnam terminal. You will maintain hardware, networks, servers and peripheral devices to ensure smooth cargo operations.

You will provide frontline support to Operations, Maintenance, Commercial, Stores and other terminal functions, ensuring secure access, backups and compliant IT practices. Collaboration with external vendors is required to sustain system availability.

Qualifications

• Experience in IT infrastructure in industrial facilities, manufacturing units, ports or terminal operations is a plus.
• Hands-on troubleshooting of computers, servers, networks, printers and communications systems.
• Working knowledge of LAN/WAN, TCP/IP, routers, switches, firewalls and Windows Server.
• Familiarity with CCTV, IP cameras and technology-enabled operational systems.
• Basic understanding of cybersecurity, data backup and IT asset management.

Responsibilities

• Provide IT support for day-to-day operations of the bulk cargo terminal.
• Maintain IT infrastructure, computers, networks, servers, communication systems and peripherals.
• Provide technical support to Operations, Maintenance, Commercial, Stores and other terminal functions.
• Support IT systems used for cargo documentation, inventory, billing, gate operations and terminal reporting.
• Maintain connectivity between terminal offices, operational areas and other required locations.
• Troubleshoot hardware, software, network and connectivity issues.

Skills

Troubleshooting

Communication

Vendor coordination

Tools

Windows Server

LAN/WAN

Routers & Switches

CCTV Systems

Cybersecurity basics

Job description

Role & responsibilities

Provide IT support for day-to-day operations of the bulk cargo terminal.

• Maintain IT infrastructure, computers, networks, servers, communication systems and peripherals.
• Provide technical support to Operations, Maintenance, Commercial, Stores and other terminal functions.
• Support IT systems used for cargo documentation, inventory, billing, gate operations and terminal reporting.
• Maintain connectivity between terminal offices, operational areas and other required locations.
• Troubleshoot hardware, software, network and connectivity issues.
• Manage user access, IT assets, system backups and basic cybersecurity requirements.
• Coordinate with external IT vendors and service providers for maintenance and support.
• Support integration and maintenance of operational systems, CCTV and other technology-enabled terminal facilities.
• Maintain IT records, documentation and asset registers.
• Ensure compliance with company IT policies and information-security requirements.

Preferred candidate profile

• Experience in handling IT infrastructure in industrial facilities, manufacturing units, ports, logistics or terminal operations will be an added advantage.
• Hands-on experience in troubleshooting computers, servers, networks, printers and communication systems.
• Working knowledge of LAN/WAN, TCP/IP, routers, switches, firewalls and Windows Server.
• Familiarity with CCTV surveillance systems, IP cameras and other technology-enabled operational systems.
• Basic understanding of cybersecurity, data backup, user access management and IT asset management.
• Ability to coordinate with internal departments, external IT vendors and service providers.
• Strong troubleshooting, problem-solving and communication skills.
• Willingness to provide IT support during operational requirements and handle critical IT issues on priority.