Senior Career Counsellor

UNIVO Education; Dadri; On-site; INR 300,000 - 420,000; Full time

Job summary

UNIVO Education Pvt. Ltd is seeking an Admission Counsellor - Inside Sales to drive recruitment by engaging prospective students. You will share information about programs and services, guiding applicants through the admission process with strong communication and sales skills.

The role requires converting inquiries into enrolments, handling inquiries via calls and online chat, and maintaining accurate lead records in a fast-paced education environment.

Qualifications

• Bachelor's degree in any field.
• Proven experience in sales, preferably in the education sector or a related industry.
• Excellent communication and interpersonal skills.
• Strong sales acumen with the ability to influence and persuade others.
• Customer centric mindset with a focus on delivering exceptional service.
• Ability to work independently and as part of a team in a fast-paced environment.
• Proficiency in CRM software and other relevant technology tools.
• Goal-oriented mindset with a track record

Responsibilities

• Counselling prospective students and guiding them about the different UG & PG courses offered.
• Counselling through Data Calling, online chat server.
• Advise students on specific degree programs and admission procedures.
• Collect the feedback from the participants and consolidate the same.
• Handling queries over telephone.
• Converting leads to admissions.
• Recording and maintaining and calling on given leads.
• Maintaining telephonic and walk-in record for the day.

Skills

Sales experience

Excellent communication

CRM software

Interpersonal skills

Education

Bachelor's degree

Job description

UNIVO Education Pvt. Ltd is an online program management company. It works as a

strategic partner for top-tier education institutes and universities in India, the Middle East,

and Africa, offering services like program development & delivery, market development &

growth, and student success & support. The company has entered into a long-term

partnership through a strategic and financial investment by AVENU, the number one global

provider of educational services supporting universities and transnational learners. UNIVO

is also a leader in the market of student acquisition by way of digital and offline marketing.

Working Days- 6 Days

Profile:

As an Admission Counsellor - Inside Sales, you will play a crucial role in the recruitment

process for prospective students. Your primary responsibility will be to engage with

potential students, provide them with information about our institution, programs, and

services, and guide them through the admission process. You will utilize your strong

communication and sales skills to effectively convert inquiries into enrolments. This

position requires a results-oriented individual who is passionate about education and

possesses excellent interpersonal abilities.

Key Responsibilities:

• Counselling prospective students and guiding them about the different UG & PG courses offered.
• Counselling through Data Calling, online chat server.
• Advise students on specific degree programs and admission procedures.
• Collect the feedback from the participants and consolidate the same.
• Handling queries over telephone.
• Converting leads to admissions.
• Recording and maintaining and calling on given leads.
• Maintaining telephonic and walk-in record for the day.

Qualifications:

• Bachelor's degree in an any field
• Proven experience in sales, preferably in the education sector or a related industry.
• Excellent communication and interpersonal skills.
• Strong sales acumen with the ability to influence and persuade others.
• Customer centric mindset with a focus on delivering exceptional service.
• Ability to work independently and as part of a team in a fast-paced environment.
• Proficiency in CRM software and other relevant technology tools.
• Goal-oriented mindset with a track record