Senior Business Systems Analyst

Destrezza Innovations; India; On-site; INR 700,000 - 1,000,000; Full time

Benefits offered by this job

Hybrid work model

Learning and development budget

Job summary

Destrezza Innovations is seeking a detail-oriented systems analyst to assess business processes and recommend data-driven improvements across enterprise client engagements. You will map end-to-end workflows, identify bottlenecks, and translate business logic for engineering teams.

The role requires strong analytical abilities, experience with ERP/CRM platforms (SAP, Salesforce), and excellent communication.

Qualifications

• Bachelor's or Master's degree in Business, Systems Engineering, or related field.
• Experience with ERP or CRM platforms (SAP, Salesforce, or equivalent).
• Strong analytical skills with hands-on experience in process mapping tools.
• Excellent written and verbal communication skills.
• Proven track record of delivering projects in a consulting or corporate environment.

Responsibilities

• Map and document end-to-end business workflows across client departments.
• Identify process bottlenecks and recommend system-level improvements.
• Collaborate with engineering teams to translate business logic into technical specifications.
• Facilitate stakeholder workshops and gather requirements across functions.
• Track KPIs and build dashboards to monitor operational performance.

Skills

Process mapping

Analytical skills

Requirements gathering

Stakeholder engagement

Communication skills

Education

Bachelor's or Master's degree in Business / Systems Engineering

Tools

SAP

Salesforce

Job description

About the Role

We are looking for a detail-oriented systems analyst to assess business processes and recommend data-driven improvements across enterprise client engagements.

Responsibilities

• — Map and document end-to-end business workflows across client departments
• — Identify process bottlenecks and recommend system-level improvements
• — Collaborate with engineering teams to translate business logic into technical specifications
• — Facilitate stakeholder workshops and gather requirements across functions
• — Track KPIs and build dashboards to monitor operational performance

Requirements

• — Bachelor's or Master's degree in Business, Systems Engineering, or related field
• — Experience with ERP or CRM platforms (SAP, Salesforce, or equivalent)
• — Strong analytical skills with hands-on experience in process mapping tools
• — Excellent written and verbal communication skills
• — Proven track record of delivering projects in a consulting or corporate environment

What We Offer

Competitive compensation aligned to market benchmarks
Hybrid work model with flexible scheduling
Learning and development budget for certifications and courses
Opportunity to work on high-impact mandates across sectors
Collaborative, merit-driven work culture